Licensed Optician

National Vision•Murfreesboro, TN

About The Position

America’s Best, part of National Vision, is an optical retailer focused on providing attentive, expert eye care. The Optician supports patient care and store performance by assisting customers with eyeglass and contact lens dispensing, educating them about products, and providing contact lens insertion and removal training. The role also supports sales goals, patient record accuracy, order follow-up, quality and safety standards, inventory control, merchandising, and a clean, organized work environment. The position may include mentoring Apprentice Opticians as permitted by law. America’s Best is closed on Sundays.

Requirements

Hold an active dispensing license as required by the state.
Have at least 3 years of related experience or training.
Have strong customer service and clear communication abilities.
Have confident selling skills and the ability to meet store goals.
Be organized, detail-minded, and able to multitask in a busy setting.
Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

Previous retail experience.

Responsibilities

Assist customers with eyeglass and contact lens dispensing.
Provide contact lens insertion and removal training and product education.
Deliver customer service while meeting sales goals and company objectives.
Maintain accurate patient records and follow up on orders, including customer notifications and weekly outreach.
Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
Maintain inventory control, merchandising standards, and a clean, organized work environment.
Mentor Apprentice Opticians as permitted by law.