Licensed Optician

National Vision•Charlotte, NC

About The Position

America’s Best, part of National Vision, is an optical retailer with more than 1,000 locations nationwide. The company focuses on attentive eye care and combines value, expertise, and customer service. The Licensed Optician helps deliver patient care and support store performance by assisting customers with eyewear and contact lenses, providing product education, and contributing to sales and store operations. The position includes mentoring Apprentice Opticians where permitted by law. America’s Best is closed every Sunday.

Requirements

Hold an active dispensing license as required by the state.
Have 3 or more years of related experience or training.
Demonstrate strong customer service and clear communication abilities.
Have confident selling skills and the ability to meet store goals.
Be organized and detail-minded, and able to multitask in a busy setting.
Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

Previous retail experience.

Responsibilities

Assist customers with eyeglass and contact lens dispensing, including training on contact lens insertion and removal and providing product education.
Deliver exceptional customer service while meeting sales goals and company objectives.
Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
Reduce remakes, follow safety standards, and adhere to company policies.
Maintain inventory control and merchandising standards, and keep the work environment clean and organized.
Mentor Apprentice Opticians as permitted by law.