Licensed Optician

EssilorLuxottica Group•Medford Township, NJ

6d•$24 - $37

About The Position

Vision Associates, part of EssilorLuxottica, is seeking a Licensed Optician to provide an exceptional patient experience and support the practice as a leading destination for vision care in the community. The role involves helping patients select eyewear, taking accurate measurements, ordering and fitting eyewear, and ensuring prescriptions and finished products meet patient needs and quality standards. The optician works closely with doctors, practice staff, peers, and management to deliver excellent patient care, resolve issues, support business goals, and maintain an attractive and organized dispensary.

Requirements

High school graduate or equivalent.
Active state optical licensure, which must be maintained.
Strong customer service skills, including communication, listening, and team-building.
Strong basic math skills.
Sales skills.
Willingness to embrace new technology and change.

Nice To Haves

Familiarity with point-of-sale technology, patient record systems, and other software applications.

Responsibilities

Select eyewear with patients and fulfill their eyewear needs through accurate measurements, ordering, and fitting.
Custom-fit glasses and precisely place prescriptions in lenses.
Provide optical expertise and guidance to peers, including assistance with complex products and prescriptions.
Take and record measurements; adjust and fit eyewear accurately and ensure finished eyewear meets standards and patient requirements.
Explore patients’ needs and priorities by asking open-ended questions.
Identify and resolve patient issues, develop long-term solutions, and partner with management as needed to ensure patient satisfaction.
Manage competing priorities and time effectively.
Operate the point-of-sale system and enter patient information accurately.
Meet committed delivery dates and times, seek feedback, and ask for referrals.
Take ownership of individual and team goals and deliver exceptional results.
Present, celebrate, and educate patients at the time of dispense.
Keep the dispensary clean, attractive, and organized, and protect company assets.
Collaborate daily with doctors and practice staff to support patient care and strong partnerships.
Inform management of safety opportunities and demonstrate safe work practices.
Follow company policies and procedures, including those for discounting, promotions, inventory management, attendance, timekeeping, and dress code.
Work evenings and weekends as business needs require, depending on location.
Foster positive working relationships with the practice and promptly communicate concerns to the Manager.
Perform other duties assigned by the Manager or required by business needs.