Licensed Optician

EssilorLuxottica Group • Warren Township, NJ

25d • $25 - $39

About The Position

Vision Associates, part of EssilorLuxottica, is seeking a Licensed Optician to provide patient-centered optical care. The role delivers a high-quality patient experience by helping patients select eyewear, taking accurate measurements, placing orders, and fitting eyewear to meet their needs. The optician supports the practice as a leading destination for vision care in the community and collaborates with doctors and practice staff to support patient care.

Requirements

• High school graduate or equivalent.
• Active state optical licensure, which must be maintained.
• Strong customer service skills, including communication, listening, and teamwork.
• Strong basic math skills.
• Sales skills.
• Willingness to embrace new technology and change.

Nice To Haves

• Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.

Responsibilities

• Custom-fit glasses and precisely place prescriptions in lenses.
• Serve as a leader in optical knowledge and support peers.
• Take and record measurements, adjust or fit eyewear accurately, and ensure finished eyewear meets standards and patient requirements.
• Explore patients’ needs and priorities by asking open-ended questions.
• Assist peers with complex product needs and prescriptions.
• Anticipate and investigate patient issues, develop long-term solutions, resolve concerns promptly, and partner with management as needed.
• Manage multiple tasks and competing priorities.
• Operate the point-of-sale system and enter patient information accurately.
• Commit to delivery dates and times, seek feedback, and ask for referrals.
• Take ownership of individual and team goals and results.
• Present, celebrate, and educate at the time of eyewear dispensing.
• Maintain a clean, attractive, and organized dispensary, and safeguard company assets.
• Collaborate daily with doctors and practice staff to support patient care.
• Inform management of safety opportunities and demonstrate safe work practices.
• Follow company policies and procedures, including those regarding discounts, promotions, and inventory management.
• Work weekends and evenings in support of business needs, which vary by location.
• Meet attendance and timekeeping requirements and follow company policies and procedures.
• Foster positive working relationships with the practice and promptly communicate concerns to the Manager.
• Maintain the required dress code.
• Perform other duties as assigned by the Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may also be offered.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED