Licensed Optician

Luxottica of America, Inc.•Medford, NJ

About The Position

Vision Associates, part of EssilorLuxottica, is seeking a Licensed Optician to provide high-quality patient care and eyewear services. The role delivers patient experiences through eyewear selection, accurate measurements, ordering, and fitting, while helping establish the practice as the community’s premier destination for vision needs. The optician works closely with doctors and practice staff to support patient care and contributes to individual and team goals. The role requires accurate eyewear fitting and prescription placement, attentive exploration of patient needs, and responsive resolution of patient concerns. It also involves point-of-sale transactions, accurate patient-record entry, meeting delivery commitments, educating patients at dispensing, maintaining an orderly dispensary, protecting company assets, following safety practices and company policies, and supporting business needs with evening and weekend work as required by location.

Requirements

High school graduate or equivalent.
Active state optical licensure, which must be maintained.
Strong customer service skills, including communication, listening, and teamwork.
Strong basic math skills.
Sales skills.
Willingness to embrace new technology and change.

Nice To Haves

Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.

Responsibilities

Custom-fit glasses and precisely place prescriptions in lenses.
Provide optical expertise and guidance to peers, including assistance with complex product needs and prescriptions.
Take and record measurements; adjust and fit eyewear accurately and ensure finished eyewear meets standards and patient requirements.
Explore patients’ needs and priorities by asking open-ended questions.
Identify underlying reasons for patient issues, develop long-term solutions, resolve problems promptly, and partner with management as needed to meet or exceed expectations.
Manage competing priorities and time effectively.
Operate the point-of-sale system and enter patient information accurately.
Meet delivery commitments, seek feedback, and ask for referrals.
Take ownership of individual and team goals and results.
Present, celebrate, and educate patients at the time of dispensing.
Maintain a clean, attractive, and organized dispensary and safeguard company assets within their control.
Collaborate daily with doctors and practice staff to support patient care.
Inform management of safety opportunities and demonstrate safe work practices.
Follow company policies and procedures, including discounting, promotions, and inventory management.
Work evenings and weekends as required by business needs and location.
Meet attendance and daily timekeeping requirements and maintain the proper dress code.
Foster positive working relationships with the practice and promptly communicate concerns to the Manager.
Perform other duties assigned by the Manager or required by business needs.