Licensed Optician

Stanton Optical•Lauderhill, FL

17d•Onsite

About The Position

Stanton Optical is hiring a Licensed Optician to create a superior customer experience by educating patients and facilitating the eyewear dispensing process. The role involves understanding customer needs, recommending suitable products and services, resolving issues, and supporting sales while helping match patients with eye care solutions that fit their needs and budget. Stanton Optical is a full-service retail optical provider focused on making eye care easy, accessible, and affordable. Team members are expected to support the vision, mission, and iCARE values of the parent company, Now Optics: integrity, collaboration, accountability, respect, and empowerment. Work hours are determined by business needs, and schedule flexibility is required. The company describes a flexible, dynamic work environment that encourages innovation, creativity, and employee ideas. Eligible employees may receive medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, free eyeglasses, identity theft protection, pet insurance, paid time off that increases with seniority, professional development and promotion opportunities, employee recognition programs, an Employee Assistance Program, and Friends and Family product discounts. Competitive variable compensation and sales commissions are also offered.

Requirements

Experience delivering outstanding customer service to patients as a Licensed Optician.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Ability to communicate effectively with a diverse group of people.
Valid ABO and NCLE certifications and/or a license in the applicable state.
High school diploma or equivalent.
Passion for outstanding customer and patient care.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

Strong interest in learning, embracing, and fostering innovation among the team.
Ability to promote high work standards and empower others to have an entrepreneurial mentality.

Responsibilities

Greet patients and customers as they enter the store and identify their needs to provide an easy, memorable experience.
Recommend available products and services.
Work toward sales goals set by management while complying with company and local policies and procedures.
Help patients and customers select products and services that meet their budget and eye care needs.
Identify and troubleshoot prescription-related problems, resolve complaints, de-escalate dissatisfied patients, and provide solutions.
Measure, fit, and adapt lenses and frames according to written optical prescriptions or specifications; determine lens specifications and make minor eyewear repairs or adjustments.
Maintain brand standards by performing basic housekeeping duties when necessary.
Perform other duties as assigned and required.