Licensed Optician

National Vision•Newport, KY

About The Position

At America’s Best, the Optician combines value, expertise, and exceptional service to help customers leave seeing and feeling their best. The role delivers patient care while supporting store performance through eyeglass and contact lens dispensing, customer education, service, and sales. It also supports quality and operational excellence, inventory and merchandising standards, and a clean, organized work environment. The position may mentor Apprentice Opticians as permitted by law. The store is closed every Sunday.

Requirements

Hold an active dispensing license as required by the state.
Have at least 3 years of related experience or training.
Strong customer service and clear communication abilities.
Confident selling skills and the ability to meet store goals.
Be organized, detail-minded, and able to multitask in a busy setting.
Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

Previous retail experience.

Responsibilities

Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
Deliver exceptional customer service while meeting sales goals and company objectives.
Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
Reduce remakes, follow safety standards, and adhere to company policies.
Maintain inventory control and merchandising standards, and keep the work environment clean and organized.
Mentor Apprentice Opticians as permitted by law.