Licensed Optician

National Vision•Athens, TN

About The Position

America’s Best, part of National Vision, is an optical retail company with more than 1,000 locations nationwide. The Licensed Optician helps customers find and use eyeglasses and contact lenses while delivering patient care and supporting store performance. The role includes dispensing assistance, customer education and follow-up, sales, operational and inventory support, and mentoring Apprentice Opticians as permitted by law. Stores are closed every Sunday.

Requirements

  • Hold an active dispensing license as required by the state.
  • Have 3 or more years of related experience or training.
  • Demonstrate strong customer service and clear communication abilities.
  • Have confident selling skills and the ability to meet store goals.
  • Be organized, detail-minded, and able to multitask in a busy setting.
  • Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
  • Deliver customer service while meeting sales goals and company objectives.
  • Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
  • Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
  • Maintain inventory control, merchandising standards, and a clean, organized work environment.
  • Mentor Apprentice Opticians as permitted by law.

Benefits

  • Competitive pay and bonus opportunities.
  • Health and dental insurance.
  • 401(k) retirement savings with company match.
  • Stock purchase plan.
  • Flexible spending account.
  • Paid time off and company holidays.
  • Parental leave.
  • Employee eyewear discount.
  • Overtime pay when applicable.
  • Short- and long-term disability insurance.
  • Life insurance.
  • College scholarship program.
  • Training programs.
  • Access to educational courses.
  • Internal promotion and career advancement opportunities.
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