Licensed Optician - Kingston, NY - LensCrafters

EssilorLuxottica Group • City of Kingston, NY

1d • $23 - $36 • Onsite

About The Position

The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the store as the premier destination for vision needs in the community. The role creates value for customers by providing legendary service and high-quality, precisely crafted eyewear that exceeds customer expectations. The position requires state licensure and optical dispensing experience, along with strong customer service, product knowledge, and comfort using retail technology.

Requirements

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and team building.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.
• Willingness to embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome customers and set expectations.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Serve as a leader in optical knowledge.
• Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Use technology accurately under time pressure and high customer volume, apply product knowledge, and use appropriate tools.
• Proactively identify root causes of issues and find solutions to ensure customer satisfaction and exceed expectations.
• Multitask, prioritize, and manage competing demands on time.
• Strive to achieve exceptional results on brand key performance indicators and competencies.
• Help keep the store clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Pursue continual learning and improvement, and work toward results.
• Follow company policies and procedures, including those concerning discounts, promotions, and inventory management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Potential competitive bonus and/or commission plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED