Licensed Optician - New York, NY - LensCrafters
EssilorLuxottica Group•New York, NY
•$25 - $39
About The Position
The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the company as the premier destination for vision needs in the community. The role creates value for customers by providing exceptional service and high-quality, carefully crafted eyewear that exceeds customer expectations. The position requires optical expertise, accurate eyewear fitting and adjustment, product knowledge, and the ability to support customers and teammates in a busy retail environment.
Requirements
- High school graduate or equivalent.
- State licensure.
- Optical dispensing experience.
- Strong customer service skills, including communication, listening, and teamwork.
- Knowledge of current store merchandise.
- Strong basic math skills.
- Awareness of current fashion trends.
- Selling skills and ability to use and carry an iPad or tablet.
- Familiarity with point-of-sale systems, computers, and calculators.
- Willingness to embrace new technology and change.
Nice To Haves
- Previous customer service and retail experience.
Responsibilities
- Welcome customers and set expectations.
- Custom-fit glasses and precisely place prescriptions in lenses.
- Act as a leader in optical acumen.
- Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and customer needs.
- Assist the team with complex product needs and prescriptions.
- Use technology and appropriate tools accurately, even under time pressure and high customer volume.
- Apply product knowledge and resolve issues proactively by identifying root causes and working to exceed customer expectations.
- Multitask, prioritize, and manage competing responsibilities.
- Strive to achieve brand key performance indicators and competencies.
- Help keep the store clean, attractive, and organized.
- Inform management of safety opportunities and demonstrate safe work practices.
- Pursue continual learning, improvement, and results.
- Follow company policies and procedures, including those concerning discounts, promotions, and inventory management.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Potential competitive bonus and/or commission plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
