Licensed Optician

SEE Eyewear•Los Angeles, CA

24d•$16 - $25

About The Position

SEE Licensed Opticians work as part of the retail team in a retail optical setting, assisting clients and patients with their optical needs. They use optical knowledge and awareness of current eyewear trends to provide an exemplary customer experience. The Licensed Optician serves as the store’s opticianry expert, supporting the team’s optical development, troubleshooting optical issues, and communicating optical updates from the lab. This work is done in partnership with the Store Manager. The role operates in a performance-based environment with sales and KPI goals. Licensed Opticians uphold opticianry guidelines and SEE brand standards while helping customers select eyewear, explaining lens options and benefits, maintaining patient records, processing transactions, and supporting store operations.

Requirements

Current Licensed Dispensing Optician License in the state of operation.
Opticianry degree or equivalent apprenticeship completion.
High school diploma or GED equivalent.
Night and weekend availability.
Ability to perform basic daily job functions, including minimal physical activity, standing for up to 8 hours, and lifting up to 30 pounds.
Ability to comply with the SEE dress code.
Ability to use a computer-based POS system.
Familiarity with Microsoft Office Suite.

Nice To Haves

Minimum of 3 years of prior retail experience preferred.

Responsibilities

Uphold opticianry guidelines and elevate the store’s optical credibility.
Troubleshoot store-level optical issues and help the team with complex orders and customer questions.
Partner with the SEE Lab and explain optical information to peers and customers.
Drive personal and team sales by following SEE selling standards and meeting or exceeding sales and KPI goals.
Work with the Store Manager to develop the team’s optical knowledge and mentor others.
Model the SEE Selling ceremony, team sell with coworkers, and affirm team members’ recommendations.
Manage time effectively, prioritize tasks, and use downtime to complete daily operational tasks.
Maintain merchandising, cleanliness, and store displays according to SEE brand standards.
Greet customers, identify their needs, and recommend, select, or locate merchandise accordingly.
Maintain patient records related to sales.
Calculate sales prices and purchases and process cash or credit payments.
Maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Open and close cash registers, count and balance cash, organize charge slips, coupons, and vouchers, and make deposits.
Input sales accurately and efficiently.
Explain lens options and benefits to customers.
Ticket, arrange, and display merchandise to promote sales.
Recognize security risks and theft and know how to prevent or handle these situations.
Look up and explain insurance eligibility to customers or patients when applicable.
Follow SEE discounting and remake expectations.
Participate in a coaching and feedback environment.