Licensed Optician

EssilorLuxottica Group•Los Angeles, CA
•$25 - $39

About The Position

As an Optician, you will act as an ambassador for Oakley, educating customers and elevating their performance through optical products and services. As a business leader within Oakley Retail, you will engage the community, inspire learning among the team, grow the business through exceptional customer service, and help ensure customers receive the highest performance from Oakley optical products and services. The role supports optical operations and works in partnership with Store Management to identify Rx expansion opportunities and support overall store operations.

Requirements

  • Current State Optician License.
  • High school graduate or equivalent.
  • Knowledge of current optical theory and practices.
  • At least 1 year of retail sales experience.
  • Availability for a flexible schedule, including hours necessary to open or close the store, nights, weekends, and holidays.
  • Strong verbal and written communication and relationship-building skills.
  • Ability to be on your feet for most of the day or move around the sales floor or stock room.
  • Ability to maneuver merchandise and lift up to 40 lbs.
  • Ability to frequently perform repetitive motions and physical activities including bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching, and using a step stool.

Nice To Haves

  • Optical dispensing experience.

Responsibilities

  • Create an exceptional customer experience and respond promptly to customer needs.
  • Demonstrate product knowledge and accurately explain lens and frame features and benefits, using appropriate tools to support customer selections.
  • Lead optical operations and partner with Store Management to identify Rx expansion opportunities.
  • Foster team learning so team members become knowledgeable about optical products and services.
  • Build relationships with the local community to attract new customers.
  • Anticipate and investigate customer issues, develop lasting solutions, resolve problems quickly, and ensure customer satisfaction.
  • Perform work accurately using available technology, including troubleshooting issues as they arise.
  • Support daily retail operations, follow operating policies and procedures, and partner with the management team.
  • Help maintain store appearance, housekeeping standards, visual objectives, and floor and fixture displays.
  • Perform additional duties as needed to support store and business operations.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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