Licensed Optician

EYE SPECIALISTS OF MID FLORIDA PA•Winter Haven, FL

41d•Onsite

About The Position

The Licensed Optician assists the patient with the selection, purchase, adjustment, and dispensing of eyewear. Maintain inventory control and ensure the proper documentation of optical records. Ensure a prescription capture rate in the practice of 75% or greater. This job description is not exhaustive, and additional duties may be as needed.

Requirements

High school diploma or GED required
Current Optician License in State of Florida required
Two (2) years of experience as an optician in a busy practice required
Proficient computer skills
Sales Ability
Exceptional interpersonal skills
Ability to problem solve effectively and efficiently
Detail-Oriented
Ability to answer phone calls in a friendly and enthusiastic manner repeatedly throughout the day
Possess a caring, patient, and friendly attitude
Ability to work in a fast-paced environment while maintaining accuracy
Ability to work well in a team environment
Self-directed, highly motivated, and ability to multi-task in a fast-paced environment
Excellent communication skills both verbal and written
Working knowledge of vision insurance, post-operative Medicare, Medicare Replacement, and Medicaid plans
Must be team-oriented and work well with others
Knowledgeable with lenses, frames, and all optical supplies
Must be able to travel to various satellite locations as needed for work assignments.
A valid Florida driver's license is required.

Nice To Haves

Associate's or bachelor's degree in Marketing or related field preferred

Responsibilities

Educate and assist patient with the selection of eyewear in the optical department
Greet and assist all patients in a friendly manner
Provide routine cleaning and adjustment services for patients’ eyewear
Ensure all optical boards and surrounding areas are clean and well stocked at all times
Order jobs from lab according to practice protocols
Trouble-shoot eyewear issues with patients to ensure the patient’s needs are met
Check-in and document all incoming jobs correctly
Review patient insurance to determine fees due and collect payment from patients on all orders
Maintain certification while continuing to improve skills and attend all in-service and webinar trainings as directed by leaders
Maintain accurate records by following proper documentation requirements
Support the practice core values, mission, vision, and purpose statements to develop and enhance patient experience and care
Maintain practice confidentiality, follow legal, HIPAA & OSHA guidelines, follow the rules and regulations of the practice as documented in the practice employee manual
Other duties as assigned