Licensed Optician -Full time or Part time - Wellington, FL - LensCrafters

EssilorLuxottica Group • Wellington, FL

1d

About The Position

The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the store as the premier destination for vision needs in the community. The role creates exceptional value for customers by providing legendary service and high-quality, precisely fitted eyewear that exceeds customer expectations. The optician supports customers with eyewear fitting and prescriptions, applies optical expertise, and contributes to the store’s service, sales, and operational standards.

Requirements

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.
• Ability to embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome customers and set appropriate expectations.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Serve as a leader in optical knowledge and assist the team with complex product needs and prescriptions.
• Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and customer needs.
• Use technology accurately under time pressure and during periods of high customer volume; demonstrate product knowledge and use appropriate tools.
• Identify the root cause of issues, anticipate customer needs, resolve problems, and ensure customer expectations are exceeded.
• Multitask, prioritize, and manage time across competing priorities.
• Strive to achieve brand key performance indicators and competencies.
• Help keep the store clean, attractive, and organized.
• Inform management about safety opportunities and demonstrate safe work practices.
• Maintain a resourceful, self-motivated approach focused on learning, improvement, and results.
• Follow company policies and procedures, including those related to discounts, promotions, and inventory management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED