Licensed Optician
About The Position
At America’s Best, the Licensed Optician combines value, expertise, and exceptional service to provide outstanding patient care while supporting store performance. The role assists customers with eyeglass and contact lens dispensing, provides contact lens insertion and removal training and product education, and supports store sales and operations. The position also helps maintain patient records, inventory, merchandising standards, and an organized work environment, and may mentor Apprentice Opticians as permitted by law. America’s Best locations are closed every Sunday.
Requirements
- Hold an active dispensing license as required by the state.
- Have 3 or more years of related experience or training.
- Demonstrate strong customer service and clear communication abilities.
- Have confident selling skills and the ability to meet store goals.
- Be organized and detail-minded, with the ability to multitask in a busy setting.
- Be professional and friendly, and comfortable working with a variety of people.
Nice To Haves
- Previous retail experience.
Responsibilities
- Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
- Deliver customer service while meeting sales goals and company objectives.
- Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
- Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
- Maintain inventory control and merchandising standards, and keep the work environment clean and organized.
- Mentor Apprentice Opticians as permitted by law.
Benefits
- Competitive pay and bonus opportunities.
- Health and dental insurance.
- 401(k) retirement savings with company match.
- Stock purchase plan.
- Flexible spending account.
- Generous paid time off and company holidays.
- Parental leave.
- Employee eyewear discount.
- Overtime pay when applicable.
- Short- and long-term disability insurance.
- Life insurance.
- College scholarship program.
- Training programs.
- Access to educational courses.
- Internal promotion and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
