Licensed Optician - Optical Specialist - Part Time

National Vision • Lady Lake, FL

9d

About The Position

The Optical Specialist is a customer-facing role at the heart of the Eyeglass World in-store experience. The position brings the brand to life through confident service, attention to detail, and ownership of key customer moments—from pre-exam support to eyewear readiness, fitting, and pickup. The role combines customer connection, optical support, and finishing excellence to provide consistent, high-quality experiences.

The Optical Specialist provides personalized service, guides customers through eyewear selection and fitting, supports patient flow and pre-exam screenings, and prepares orders for pickup. The role performs final adjustments and quality checks, maintains organized retail and finishing areas, and works with the store team to uphold Eyeglass World’s service, visual, experiential, and operational standards.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in optical, retail, sales, or customer service.
• Active dispensing license as required by the state.
• Strong multitasking, time-management, and organizational skills.
• Clear communication skills and ability to educate customers effectively.
• Ability to prioritize customer satisfaction at every interaction.
• Ability to support the store team in shared goals.

Nice To Haves

• Bilingual abilities.

Responsibilities

• Deliver warm, confident, and personalized service throughout each customer visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Help ensure customers feel confident in their eyewear and experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Support smooth transitions between examinations, finishing, and pickup.
• Perform final eyewear adjustments, inspections, and quality checks.
• Ensure eyewear meets Eyeglass World standards for fit, function, and presentation.
• Prepare orders for pickup and provide a polished, brand-aligned handoff.
• Support order entry, tracking, and timely completion.
• Maintain clean, organized, and efficient finishing and retail areas.
• Proactively identify and resolve quality or service issues.
• Model Eyeglass World service standards and uphold visual, experiential, and operational brand standards.
• Partner with the store team to deliver a consistent, elevated customer experience and support shared goals.

Benefits

• 401(k) retirement savings with company match
• Stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program
• Training programs
• Access to educational courses
• Internal promotions and career advancement opportunities
• Competitive pay
• Bonus opportunities

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED