Licensed Optician - Assistant Manager

National Vision • Bayonne, NJ

2d • $27 - $39

About The Position

The Licensed Optician - Assistant Manager oversees the eyeglass department and supports the General Manager in daily store operations. The role is responsible for sales and performance goals, operating costs, budgets, resources, customer service, quality standards, merchandising, and adherence to company policies and operational guidelines. The Assistant Manager supervises, motivates, and coaches associates, helps with staffing and recruiting, and mentors potential Apprentice Opticians as permitted by law. Stores are closed every Sunday.

Requirements

• Maintain an optical license as required by the state.
• Optical sales experience.
• Proven ability to lead, coach, and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong oral and written communication skills for effective team management.
• Exceptional customer service skills.
• Strong organizational skills for planning work and monitoring progress toward goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE certification.

Nice To Haves

• Supervising experience is preferred.

Responsibilities

• Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards.
• Monitor retail operating costs, budgets, and resources.
• Oversee and optimize the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
• Identify areas of opportunity and create action plans for improvement.
• Promote outstanding customer service and ensure associates provide it.
• Ensure quality standards are met.
• Ensure effective merchandising and execution of marketing, pricing promotions, and initiatives according to brand and company standards.
• Supervise and motivate Opticians and CL Sales associates, and in some stores the Receptionist; ensure timely completion of day-to-day functions.
• Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining staff.
• Lead and coach associates toward sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Benefits

• Competitive pay and bonus opportunities.
• Health and dental insurance.
• 401(k) retirement savings.
• Flexible spending account.
• Generous paid time off and company holidays.
• Parental leave.
• Employee eyewear discount.
• Overtime pay when applicable.
• Training programs.
• Access to educational courses.
• Professional growth, internal promotions, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed