Licensed Nursing Home Administrator (LNHA)

Oakwood Village•Madison, WI

About The Position

The Licensed Nursing Home Administrator oversees the overall operations of Hebron Oaks and manages its partnership with Oakwood Preferred Hospice. The role promotes Oakwood’s values and a culture of hospitality, teamwork, accountability, inclusion, and high-quality service to residents and families. The administrator leads facility planning, budgeting, staffing, regulatory compliance, quality assurance, resident advocacy, and relationships with staff, families, providers, agencies, hospitals, and community partners. The position works closely with campus and corporate teams and reports monthly operational and financial information to the Campus Executive Director.

Requirements

Bachelor’s degree in Health Care Administration, Business Administration, or another field related to health care.
At least three years of administrative experience in a skilled nursing facility.
Current Nursing Home Administrator license in the State of Wisconsin.
Thorough knowledge of current principles and practices of skilled nursing and rehabilitative services administration.
Working knowledge of federal and state regulations pertaining to skilled nursing facilities and rehabilitative services.
Proven commitment to exceptional clinical care for frail and aging adults.
Effective verbal and written communication and human relations skills.
Ability to collaborate and partner with residents, families, staff, and the community.
Leadership experience fostering teamwork and a development culture.
Ability to maintain and protect confidential information.
Proven ability to exercise independent judgment and make sound decisions.
Ability to plan, organize, and prioritize work to run a facility effectively.
Flexibility to work outside normal business hours as needed.
Creativity and innovation in establishing short- and long-term goals, objectives, and policies and procedures.
Ability to engage, empower, and mentor clinical, therapy/rehabilitative services, and health information teams.
Ability to collaborate with campus teams, other campuses, and executive team members.
Ability to adapt to frequently changing work parameters.
Ability to sit, walk, stand, bend, and occasionally lift supplies weighing up to 25 pounds.
Ability to work with possible exposure to inclement weather, dust, noise, chemicals or chemical fumes, and infectious disease.
Normal physical mobility, agility, strength, hand and finger dexterity, and coordination.

Responsibilities

Oversee Hebron Oaks operations and manage the partnership with Oakwood Preferred Hospice, empowering staff to participate in decisions and achieve goals.
Ensure high-quality resident and family services, resolve concerns promptly, and review services in light of market needs and future opportunities.
Develop facility goals and objectives in alignment with campus and Oakwood business goals, and ensure action steps are implemented.
Meet or exceed budget projections and projected census numbers.
Monitor medical director, health care provider, and physician duties as required.
Develop and manage operational and capital budgets and provide the Campus Executive Director with monthly reports and financial variance analysis.
Monitor compliance with state and federal rules, regulations, and codes for skilled nursing facilities, and maintain working relationships with government agencies.
Oversee building, equipment, fixtures, and sanitary conditions; correct unsatisfactory conditions.
Maintain HIPAA compliance regarding resident privacy and information access and assist with campus electronic medical record needs.
Partner with Human Resources on fair and effective administration of performance management policies and procedures.
Develop facility staff through career development and internal education; review and revise job descriptions as needed and conduct direct-report evaluations.
Manage staffing models and organizational staffing plans to support quality service delivery and PPD expectations.
Serve as staff liaison to the Resident Council and Family Focus meetings and advocate for resident needs.
Represent Oakwood positively with hospitals, business partners, member churches, and the community.
Coordinate the development, implementation, and communication of facility and departmental policies and procedures.
Provide reports to and attend Board Council and Resident Association committee meetings when requested.
Build supportive relationships with area hospitals to manage admissions and discharges in support of payer mix objectives.
Report events and potential claims according to the Caring Communities’ Claims Manual and report incidents, allegations, and suspected occurrences to the Wisconsin Reporting System.
Participate in campus and corporate teams, including the Campus Leadership Team and Safety Committee.
Facilitate monthly quality assurance meetings and quarterly Quality Assurance Assessment committee meetings, and regularly review Quality Indicators.
Perform other duties as assigned.
Act ethically and honestly, take responsibility for actions, and foster a respectful work environment.
Anticipate the needs of employees, management, residents, and stakeholders; lead an environment that promotes teamwork, accountability, and success.
Set quality objectives, hold self and staff accountable, and use best practices to establish quality standards.
Understand organizational processes and financial complexity, respond to changing business needs, and use information to make informed decisions.
Seek opportunities for organizational growth and competitiveness in the senior living industry.
Manage time, tasks, and projects efficiently; identify problems and pursue resolutions using fact-finding and sound judgment.
Stay focused on outcomes and use new technologies to keep the organization current and competitive.