Licensed Nursing Home Administrator (LNHA)

Oakwood Village•Madison, WI

About The Position

The Licensed Nursing Home Administrator oversees the overall operations of Hebron Oaks and manages its partnership with Oakwood Preferred Hospice. The role promotes a culture of hospitality, teamwork, accountability, and resident-focused service, while empowering staff to contribute to decisions and achieve facility and campus goals. The administrator is responsible for facility operations, budgeting, census and financial performance, regulatory compliance, quality assurance, staffing, talent development, and the maintenance of buildings and equipment. The position works with residents and families, clinical and support teams, campus and corporate leadership, government agencies, hospitals, business partners, and the wider community to support high-quality skilled nursing and rehabilitative services. The role requires a bachelor’s degree in a relevant field, at least three years of administrative experience in a skilled nursing facility, and a current Wisconsin Nursing Home Administrator license. The work is primarily indoors and involves frequent sitting, walking, standing, and bending, with occasional lifting of supplies weighing up to 25 pounds. The administrator must be able to adapt to changing work parameters and may encounter inclement weather, dust, noise, chemicals or fumes, and infectious disease.

Requirements

Thorough knowledge of current principles and practices of skilled nursing and rehabilitative services administration.
Working knowledge of federal and state regulations pertaining to skilled nursing facilities and rehabilitative services.
Proven commitment to exceptional clinical care for frail and aging adults.
Effective verbal and written communication skills and human relations skills.
Ability to collaborate and partner with residents, families, staff, and the community.
Proven leadership that fosters a team approach and a development culture.
Ability to maintain and protect confidential information.
Track record of exercising independent judgment and making sound decisions.
Ability to plan, organize, and prioritize work to ensure effective facility operations.
Willingness to work flexible hours, including outside normal business hours, as responsibilities require.
Creativity and innovation in establishing short- and long-term goals, objectives, and policies and procedures.
Ability to work collaboratively with campus team members, teams at University Woods and Prairie Ridge, and executive team members.
Bachelor’s degree in Health Care Administration, Business Administration, or another field related to health care.
At least three years of administrative experience in a skilled nursing facility.
Current Wisconsin Nursing Home Administrator license.
Ability to adapt to frequently changing work parameters.
Normal physical mobility, agility, strength, hand and finger dexterity, and coordination for the job; ability to move between locations and handle routine materials and tools.
Ability to perform frequent sitting, walking, standing, and bending, and occasional lifting of supplies weighing up to 25 pounds.
Ability to accept the possibility of exposure to inclement weather, dust, noise, chemicals or chemical fumes, and infectious disease.

Responsibilities

Oversee Hebron Oaks operations and manage its partnership with Oakwood Preferred Hospice, fostering staff input, creativity, accountability, and achievement of goals.
Ensure high-quality resident and family services, resolve concerns promptly, and review services in light of market needs and future opportunities.
Develop annual facility goals and objectives with input from others, and ensure implementation and alignment with campus and Oakwood business goals.
Meet or exceed budget projections and maintain census at or above projected levels.
Monitor medical director, health care provider, and physician duties for compliance with applicable requirements.
Develop and manage the facility’s operating and capital budgets; submit a monthly written report and financial analysis of revenue and expenditure variances to the Campus Executive Director.
Monitor compliance with state and federal rules, regulations, and codes for skilled nursing facility operations, and maintain working relationships with government agencies.
Oversee maintenance and protection of the building, equipment, and fixtures; ensure efficient operation and adequate sanitary conditions, and correct unsatisfactory conditions.
Maintain HIPAA compliance for resident privacy and information access, and assist with campus electronic medical record needs.
Partner with Human Resources on fair and effective performance management and administration of HR policies and procedures.
Develop facility team talent through career development and internal education; develop, review, and revise job descriptions and conduct performance evaluations for direct reports.
Manage the staffing model and organizational staffing plan to support quality service delivery and meet PPD expectations.
Serve as staff liaison for the Resident Council and Family Focus meetings and advocate for resident needs.
Maintain Oakwood’s positive image with hospitals, business partners, member churches, and the community.
Coordinate the development, implementation, and communication of facility and departmental policies and procedures.
Provide reports to and, when requested, attend Board Council and Resident Association committee meetings.
Build supportive relationships with area hospitals to manage admissions and discharges in support of Oakwood payer mix objectives.
Report events and potential claims to claims consultants in accordance with the Caring Communities’ Claims Manual, and report incidents, allegations, and suspected occurrences to the Wisconsin Reporting System.
Participate on campus and corporate teams, including the Campus Leadership Team and Safety Committee.
Facilitate monthly quality assurance meetings and quarterly Quality Assurance Assessment committee meetings; review Quality Indicators regularly to support high-quality care and performance.
Perform other duties as assigned.
Lead ethically and honestly, take responsibility for actions, and foster a respectful work environment.
Create and maintain an environment that supports teamwork, accountability, quality standards, and success.
Use knowledge of organizational processes, changing business needs, financial information, and industry developments to make informed decisions and support growth and competitiveness.
Manage time, tasks, and projects effectively; identify problems and pursue fact-based resolution with sound judgment; remain focused on outcomes.
Use new technologies to keep the organization current and competitive in the senior living industry.
Engage, empower, and mentor the Hebron Oaks clinical, therapy and rehabilitative services, and health information teams.