LNHA - Licensed Nursing Home Administrator

Elderwood•Boston, MA

18h•Onsite

About The Position

Parkway Health & Rehabilitation Center is seeking a mission-driven Licensed Nursing Home Administrator to lead the overall operations of its 141-bed skilled nursing and rehabilitation facility in Boston, Massachusetts. The facility provides short-term rehabilitation and long-term care to the Greater Boston community. This is a full-time, onsite leadership role with responsibility for resident care, workforce performance, regulatory compliance, financial results, census development, operational accountability, and the experience of residents, families, and employees. The Administrator sets the tone for facility operations and works with department leaders, physicians, consultants, employees, residents, families, referral partners, and organizational leadership. The role calls for a visible, people-centered leader who addresses challenges directly, establishes clear expectations, develops leaders, and supports a culture of accountability, quality, and compassionate care. The Administrator also serves as the facility’s designated Compliance Officer, oversees its compliance program, and represents the facility to residents, families, referral partners, regulators, and the broader community. The position requires regular interaction with residents, coworkers, visitors, and supervisors, as well as the ability to read, write, speak, and understand English at an intermediate or more advanced level.

Requirements

Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field.
Active Massachusetts Nursing Home Administrator (NHA) license.
Demonstrated experience leading facility operations, department heads, and interdisciplinary teams.
Strong knowledge of Massachusetts and federal regulations governing skilled nursing and long-term care facilities.
Demonstrated experience with regulatory compliance, quality improvement, budgeting, staffing, census management, and financial oversight.
Strong understanding of resident rights, HIPAA, OSHA, infection prevention, and healthcare compliance requirements.
Excellent verbal and written communication skills.
Strong problem-solving, decision-making, organizational, and interpersonal abilities.
Visible, ethical, calm-under-pressure, accountable, and people-centered leadership style.
Commitment to providing exceptional care and service to older adults and individuals receiving skilled nursing and rehabilitation services.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

Advanced degree.
At least three years of experience as a Nursing Home Administrator in a skilled nursing, long-term care, or sub-acute care setting.

Responsibilities

Oversee day-to-day facility operations and ensure compliance with Massachusetts and federal requirements.
Serve as the facility’s designated Compliance Officer and maintain an effective compliance program.
Maintain readiness for regulatory surveys, inspections, audits, and accreditation requirements; lead corrective action and follow-up when concerns arise.
Ensure infection control, safety, emergency preparedness, fire prevention, and disaster response programs are current and effective.
Maintain and guide implementation of facility policies and procedures; monitor incident reports, complaints, and quality concerns and ensure investigation and follow-up.
Support Quality Assurance and Performance Improvement (QAPI) through data-driven decision-making and continuous improvement.
Ensure residents receive high-quality services that promote dignity, independence, safety, and quality of life.
Foster interdisciplinary collaboration across nursing, rehabilitation, social services, dietary, activities, medical, and support teams.
Ensure care planning, resident assessments, treatment, and documentation meet applicable standards.
Address resident, family, and responsible-party concerns promptly and respectfully; promote resident rights, privacy, confidentiality, and freedom from abuse, neglect, exploitation, and discrimination.
Maintain a safe, clean, comfortable, and welcoming environment and remain visible throughout the facility while building relationships with residents, families, and staff.
Lead, mentor, and hold department heads and administrative leaders accountable; establish facility goals and conduct regular leadership meetings.
Recruit, develop, and retain qualified employees; promote integrity, professionalism, engagement, recognition, professional development, and continuous improvement.
Ensure required orientation and training are completed, including annual training, resident rights, safety, infection control, abuse prevention, and compliance education.
Oversee staffing levels and ensure qualified personnel are available to provide safe, effective resident care.
Partner with Human Resources on employee relations, grievances, performance concerns, Workers’ Compensation, FMLA, leave administration, and other personnel matters.
Oversee payroll accuracy, timekeeping, PTO, benefits inquiries, related administrative processes, and timely submission of payroll documentation.
Participate in developing and managing the annual operating budget; monitor monthly financial performance, address variances, and control expenses.
Maintain facility census and support appropriate admissions and occupancy strategies in partnership with admissions, sales, and marketing teams.
Monitor reimbursement-related processes and ensure required documentation is accurate and timely.
Oversee purchasing, requisitions, supplies, equipment, and contracted services; support capital planning and recommend facility improvements.
Maintain appropriate oversight of resident funds and financial transactions conducted at the facility.
Represent the facility to residents, families, referral partners, physicians, regulators, and the broader community; build relationships with hospitals, healthcare providers, community organizations, and professional partners.
Support marketing and outreach strategies, promote relationships with the Long-Term Care Ombudsman and community partners, and participate in community and professional organizations.