Licensed Community Manager-Portfolio

Empire Management Group, Inc.•Maitland, FL

17d•$50,000 - $55,000•Onsite

About The Position

Empire Management Group is a fast-growing, full-service community association management firm serving Florida homeowners and condominium associations, with a focus on developers. The company has served Florida for over 25 years. The Licensed Community Association Manager manages an assigned portfolio of communities, delivering the agreed scope of services and meeting service and financial goals. The role involves working with association boards, homeowners, vendors, developers, and colleagues to support community operations and customer needs.

Requirements

At least 2 years of community association industry experience managing portfolios.
Valid driver's license and current vehicle liability insurance.
Valid Florida Community Association Manager License.
Ability to attend evening board meetings and respond to after-hours emergencies as necessary.
Working knowledge of federal and state laws governing community associations and of community governing documents and rules.
Excellent people skills and ability to maintain working relationships with developers, boards, homeowners, vendors, and fellow employees.
Strong communication, networking, speaking, writing, organizational, and conflict-resolution skills.
Computer skills in Windows Suite and community association software.

Responsibilities

Demonstrate commitment to Empire and team goals, complete tasks effectively and on time, and participate in process-improvement teams as needed.
Communicate key information to association board members, homeowners, customer care representatives, vendors, and others; maintain property fact sheets; and coordinate and attend board and membership meetings.
Review architectural applications for compliance with association restrictions and forward them to the appropriate board or committee with a recommendation.
Establish and maintain agreed standards for operations and maintenance; procure and manage service providers; schedule and conduct community and common-area inspections; and provide timely covenant enforcement.
Conduct vendor bidding, hiring, and monitoring using professional contract-management practices.
Handle and resolve inquiries, requests, disputes, and complaints by telephone, email, and in person; identify needs, investigate issues, implement agreed solutions, and document as appropriate.
Support community safety and security by developing and implementing emergency and disaster preparedness plans, monitoring gate access controls, and identifying safety issues and unsafe conditions during inspections.
Manage special projects to achieve agreed objectives on time and within budget.