License Specialist

Devoted Health•Waltham, MA
•$55,000 - $82,000•Remote

About The Position

At Devoted, the License Specialist helps maintain full compliance in the licensure space. The role collaborates with providers within Devoted Medical to support the management and renewal of their licenses and certificates, and serves as a subject matter expert on state licensure requirements who shares that knowledge across the organization. The position maintains provider credentialing records, tracks license and certificate expirations, supports providers in understanding state requirements, and works with Talent and Practice Management to help ensure new hires are properly licensed and credentialed when they start. Processes must comply with plan requirements, bylaws, state and federal requirements, and accreditation standards.

Requirements

  • Experience in a fast-paced team environment requiring decision-making and problem-solving.
  • Demonstrated ability to manage multiple priorities and competing deadlines.
  • Problem-solving and organizational skills, with attention to detail.
  • Team-oriented approach and a can-do attitude.

Nice To Haves

  • Four or more years of experience in medical licensing.
  • Working knowledge of CMS credentialing and privileging standards.
  • Experience with provider and health plan credentialing.

Responsibilities

  • Maintain provider credentialing files and required documentation, including medical licenses, board certifications, professional-liability insurance coverage, DEA information, and other pertinent records, in accordance with Devoted Medical policies and procedures.
  • Use Workday to maintain current and accurate provider data for credentialing and recredentialing.
  • Coordinate the expirables process to keep clinical provider licenses and certificates current and provide appropriate advance notification before expiration.
  • Track licensing status for all Devoted Medical providers.
  • Review monthly reports identifying providers with licenses due to expire within 30, 60, and 90 days, and communicate results to appropriate staff.
  • Assist providers in understanding licensure requirements in each state.
  • Collaborate with Talent and Practice Management to monitor new-hire status, verify current licensure, and support timely credentialing at the start of employment.
  • Ensure processes comply with plan requirements and standards, bylaws, state and federal requirements, and accreditation standards.

Benefits

  • Employer-sponsored health, dental, and vision plans with low or no premium.
  • Generous paid time off.
  • $100 monthly mobile or internet stipend.
  • Stock options for all employees.
  • Bonus eligibility for roles below Director level; Sales roles are eligible for commission.
  • Parental leave program.
  • 401(k) program.
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