Driver's License Specialist
About The Position
The Driver’s License Specialist provides customer service while administering driver licensing and identification services on behalf of the State of Colorado. This frontline position reviews documentation, verifies identity and eligibility, processes driver’s license and ID transactions, and ensures compliance with state and federal regulations. The role also includes conducting applicant interviews, maintaining accurate records, collecting fees, balancing transactions, and safeguarding sensitive information. The ideal candidate is detail-oriented, professional, and committed to efficient and accurate service while protecting the integrity of Colorado’s driver licensing system. The position is full-time regular with a listed pay range of $41,294 to $61,940 annually. The general hiring range is $45,760 to $51,617 annually; qualifications, education, and experience will be considered when determining the hiring salary. The role is with the Douglas County Clerk & Recorder in Castle Rock, Colorado. In an emergency or disaster in or near the County, employees are expected to make every effort to assist with continued County operations. This may involve additional duties and hours beyond those normally required. In such circumstances, exempt employees working more than 40 hours may receive overtime or other appropriate compensation under County policies or at the County’s discretion.
Requirements
- High school diploma or GED equivalent.
- U.S. citizenship.
- A valid, unrestricted State of Colorado driver’s license at the time of application and maintenance of a satisfactory motor vehicle record.
- Obtain Department of Revenue Driver License Fundamentals (DLF) training and regular DLF skills evaluations within one year of hire.
Nice To Haves
- One year of customer service, clerical, or administrative experience is preferred.
- A combination of education and experience may be considered.
Responsibilities
- Provide customer service while administering driver licensing and identification services on behalf of the State of Colorado.
- Review documentation and verify applicants’ identity and eligibility.
- Process driver’s license and identification transactions in compliance with state and federal regulations.
- Conduct applicant interviews.
- Maintain accurate records.
- Collect fees and balance transactions.
- Safeguard sensitive information.
- In an emergency or disaster, make every effort to assist with continued County operations, potentially performing additional duties and hours.
Benefits
- Comprehensive benefits package, including medical, dental, vision, and retirement plans, plus additional resources to support health, growth, and overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
