Driver's License Specialist
About The Position
The Driver’s License Specialist provides customer service while administering driver licensing and identification services on behalf of the State of Colorado. The role reviews documentation, verifies identity and eligibility, processes license and ID transactions, and ensures compliance with state and federal regulations. It includes interviewing applicants, maintaining accurate records, collecting fees, balancing transactions, and protecting sensitive information. The ideal candidate is detail-oriented and professional, and delivers efficient, accurate service while protecting the integrity of Colorado’s driver licensing system. The general hiring range is $45,760–$51,617 annually. Qualifications, education, and experience will be considered when determining the hiring salary. The listed pay range is $41,294–$61,940 annually. In an emergency or disaster in or near the County, employees are expected to make every effort to assist with continued County operations. This may involve additional duties and hours beyond those normally required. Exempt employees who work more than 40 hours in a week supporting County operations during an emergency may receive overtime or other appropriate wage compensation under County policies or at the County’s discretion.
Requirements
- High school diploma or GED equivalent.
- U.S. citizenship.
- Valid, unrestricted State of Colorado driver’s license at the time of application and maintenance of a satisfactory motor vehicle record.
- Obtain Department of Revenue Driver License Fundamentals (DLF) training and complete regular DLF skills evaluations within one year of hire.
Nice To Haves
- One year of customer service, clerical, or administrative experience is preferred.
- A combination of education and experience may be considered.
Responsibilities
- Provide customer service while administering driver licensing and identification services on behalf of the State of Colorado.
- Review documentation and verify applicants’ identity and eligibility.
- Process driver’s license and identification transactions in compliance with state and federal regulations.
- Conduct applicant interviews.
- Maintain accurate records.
- Collect fees and balance transactions.
- Safeguard sensitive information.
- Assist with continued County operations during an emergency or disaster, which may require additional duties and hours.
Benefits
- Medical, dental, vision, and retirement plans.
- Additional resources to support health, growth, and overall well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
