Library Specialist Full Time

City of Hoover•Vestavia Hills, AL

4d•$41,829 - $46,114

About The Position

The Library Specialist is a paraprofessional position providing library services and operational support within an assigned area. Specialists may be assigned to any library division: Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts, or Administration. They work independently within established policies and procedures and are expected to exercise judgment and initiative. They may provide operational leadership within their assigned area when a Librarian or Manager is unavailable.

Requirements

High school diploma or GED equivalent and two years of library experience; or an associate degree and one year of library experience; or a bachelor’s degree or higher.
Experience operating a computer, including Microsoft Office.
Excellent internal and external customer service skills.
Ability to perform physically demanding tasks, including pushing and unloading heavy carts, lifting up to 40 pounds, and maneuvering among high and low shelves.
Ability to work a flexible schedule that includes weekdays, nights, and weekends.
Valid driver’s license and ability to obtain and maintain a City of Hoover Driver’s Permit.
Must obtain Passport Certification from the U.S. Department of State within six months of employment; certification is not required when applying.

Nice To Haves

Master’s degree from an ALA-accredited program in Library and Information Studies.
Previous library experience.

Responsibilities

Provide knowledgeable, responsive, and welcoming customer service to patrons.
Ensure public-facing and behind-the-scenes work supports a positive customer experience.
Provide direct public services, including reference, reader’s advisory, circulation, and technology assistance.
Support or deliver programs, outreach, and other library services for adults or children, depending on the assigned division.
Perform storytelling when required for Library Specialists assigned to Youth Services.
Assist with collection management and specialized functions, such as passport services.
Perform technical and operational duties within the assigned area.
Assist with problem-solving and respond appropriately to customer needs.
Provide operational leadership within the assigned area when a Librarian or Manager is unavailable.
Perform other duties as assigned by the supervisor.