Library Specialist

Tohono O'odham Nation•Sells, AZ

3d•Onsite

About The Position

The Library Specialist works under general supervision to assist the Librarian with reviewing, selecting, developing, implementing, and maintaining library materials, services, and programs. The role supports customers, organizes library resources, promotes literacy, and provides customer services. Work is generally reviewed upon completion for compliance with organizational and departmental goals, policies, and procedures. Procedures and guidelines allow flexibility in selecting methods, setting work priorities, and planning and coordinating projects. The position oversees daily library operations under the direction of the Librarian or Education Administration. It provides circulation and reference services, supports technology use, maintains records and statistics, organizes materials and displays, and assists with literacy programming and educational projects. The position is located in Sells, Arizona.

Requirements

High school diploma.
One year of experience in library work or a public library environment.
Two or more years of front-line customer service experience.
Two years of proficient experience within the last two years using Windows, desktop computers, word-processing software, all-in-one print/copy/scan machines, mobile devices, smartphones, eReaders, and tablets.
Knowledge of Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, and tribal laws, regulations, and requirements.
Knowledge of resources that support collaborative partnerships and strong library programming.
Knowledge of basic library reference resources, library principles and practices, library materials, records management, department organization and policies, circulation, and library functions.
Proficiency operating word-processing, spreadsheet, and database software; Microsoft Office Suite; office machines such as copiers and printers.
Ability to provide superior customer service and communicate clearly and effectively, verbally and in writing, with customers, coworkers, and supervisors.
Ability to coordinate and prioritize multiple tasks, projects, and program activities; plan and develop seasonal and specialized literacy programs; and meet deadlines.
Ability to follow library policies and procedures, including circulation and processing new materials, and to gain knowledge of cataloging rules, classification schemes, and check-in/check-out procedures.
Ability to teach and support customers with technology and computer use, and to troubleshoot office machines.
Ability to recognize safety needs and respond promptly to protect customers and staff.
Ability to stay organized, listen and respond to patron inquiries, work independently, meet strict timelines, and maintain confidential information.
Ability to work extended hours and various work schedules.
A criminal background check, National FBI check, and 39-month Motor Vehicle Record review are required upon recommendation for hire.
May be required to possess and maintain a valid driver's license with no DUIs or major traffic citations within the last three years; if required to operate program vehicles, must meet the tribal employer's insurance requirements for a driver's permit.
Depending on departmental needs, fluency in both Tohono O'odham and English may be required as a condition of employment.

Responsibilities

Sort library materials using the adopted classification system and shelve returned materials in the appropriate order.
Provide customer service, including checking materials in and out, issuing borrower identification, locating materials, inspecting returns for damage, maintaining records, and receiving overdue fines.
Develop, implement, support, and assist with library services, programs, displays, and literacy activities.
Prepare, maintain, and analyze daily, weekly, and monthly statistics.
Conduct and review physical inventories of library supplies and equipment.
Train and supervise summer youth employees and volunteers in circulation duties and answering reference questions.
Address customer conduct or safety issues and refer them to a supervisor or management when needed.
Use standard reference materials, online sources, databases, and the internet to answer customer reference questions; refer inquiries requiring further assistance to the immediate supervisor.
Answer customer technology questions about email, internet access and browsing, printing, computers, and related technology needs.
Provide afterschool tutoring to students in educational courses.
Promote literacy in the community, schools, and specialized events.
Assist Nation personnel and agencies in coordinating education-related programs and projects.
Maintain workstations, turn computers on and off, manage sign-ups and monitor study rooms, handle lost-and-found items, and perform housekeeping duties.
Review records, compile lists of overdue materials, and issue overdue notices.
Shift and shelf-read materials to make information easier to locate.
Enter cataloging data into the library's automated online system or file cards in the card catalog.
Provide general information about library services and facilities and help patrons use the public access catalog, library computer systems, and multimedia equipment.
Search print and online sources to verify bibliographic information on order requests.
Design and prepare displays, bulletin boards, and exhibits; produce handouts and instructional materials.
Participate in evaluating and developing technology to improve services.
Perform other job-related duties as assigned.