Specialist, Library

Tarrant County College District•Detroit, MI

1d•Onsite

About The Position

The Specialist, Library provides circulation services, assists students, faculty, and staff with library resources, and supports the effective operation of the campus library. The role performs moderately complex library work and advanced operational support, maintains circulation and operational records, organizes reserve items and library materials, and helps users locate print, database, and electronic resources. It also supports automated circulation systems and addresses technical, student, and customer service issues. The specialist develops working knowledge of library services, policies, and practices; communicates them to students, faculty, and staff; and ensures compliance with applicable laws, policies, and procedures. The position works under the general supervision of the assigned campus leader. Work hours are Monday through Thursday, 9:00 a.m. to 6:00 p.m., and Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend hours are required, and the schedule may change based on office needs; hours vary between regular semesters. The position is not eligible for remote work.

Requirements

High school diploma or GED.
One year's working experience related to the Essential Performance Requirements; relevant additional education may substitute for required experience.
Knowledge of library policies and procedures.
Excellent customer service and interpersonal relationship skills.
Skill using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software.
Ability to prioritize multiple tasks while demonstrating attention to detail and organization.
Ability to communicate with and relate to community college students.
Ability to work with limited supervision and use judgment in evaluating alternatives.

Nice To Haves

Associate's degree or 60 completed college hours.
At least one year's working experience at a college or university related to the Essential Performance Requirements.
At least one year's working experience providing frontline customer service.

Responsibilities

Perform library work of a moderately complex nature.
Provide circulation services, including organizing library materials.
Maintain circulation records and prepare reports as required.
Organize reserve items.
Answer moderately complex questions and refer questions to a librarian when appropriate.
Locate materials, including databases and electronic resources, for students and faculty.
Provide check-in and checkout services and properly shelve library materials.
Use and support automated circulation systems.
Develop working knowledge of library services, policies, and practices, and ensure compliance with applicable laws, policies, and procedures.
Communicate library services, policies, and practices to students, faculty, and staff.
Perform advanced library operational support functions.
Assist with technical, student, and customer service issues.
Maintain operational reports and prepare reports as requested.
Attend the workplace regularly and punctually, follow a work schedule, complete required TCC training and professional development, and support the College's mission, values, goals, and principles.
Perform other related tasks as required.