Library Specialist Substitute
About The Position
The Library Specialist Substitute works on an as-needed basis with a variable schedule that may include evenings and weekends, sometimes on short notice. There are no guaranteed or set hours, and shifts may be scheduled at any library. The role creates a welcoming environment for patrons by greeting them, responding to service requests, and assisting with information needs. The position provides reference, reader’s advisory, technology, research database, and library account assistance at public service desks, by phone (including in the call center), and throughout the library. Additional duties include opening and closing the facility, providing backup support to colleagues, communicating effectively with team members, prioritizing tasks, and following safety practices and procedures. The work is primarily physical and involves repetitive handling of items, frequent walking and standing, occasional lifting and pushing carts, and periods of computer and keyboard use. The employee must have sufficient dexterity and mobility to operate equipment and work in a multilevel facility. Seeing, hearing, and speaking are required.
Requirements
- Bachelor’s degree and past work or volunteer experience in a library, or an equivalent combination of education and work experience.
- Self-directed and collaborative.
- Skilled with cash handling.
- Intermediate skills using personal computers, performing data entry, and using information databases.
Nice To Haves
- Experience providing customer service in a library.
- Spanish language skills and/or experience working with patrons from a variety of ethnic and cultural backgrounds.
- Experience using Prospector or a similar union catalog borrowing system.
Responsibilities
- Provide reference, reader’s advisory, technology, research database, and library account assistance to patrons at public service desks, by phone, and throughout the library.
- Greet patrons, respond to service requests, and assist with their information needs.
- Perform opening and closing duties at library facilities.
- Provide backup support to colleagues as needed.
- Communicate effectively with team members to support efficient operations.
- Prioritize tasks and shift attention as needed to complete daily work.
- Take appropriate safety precautions, use required safety equipment, follow safety regulations and procedures, and report accidents or damage to library property.
Benefits
- 48 hours of paid sick leave per year for employees.
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What This Job Offers
Career Level
Entry Level
