Library Specialist Substitute

Boulder Public Library District • Boulder, CO

1d

About The Position

The Library Specialist Substitute works on an as-needed basis with a variable schedule, including evenings and weekends, sometimes on short notice. There are no guaranteed or set hours, and shifts may be scheduled at any library. The role creates a welcoming environment for patrons by greeting them, responding to service requests, and assisting with information needs. It provides reference, reader’s advisory, technology, research database, and library account assistance at public service desks, by phone (including in the call center), and throughout the library. Additional duties include opening and closing the facility, providing backup support to colleagues, communicating effectively to support efficient operations, prioritizing tasks, and following safety procedures. The work is primarily physical and may include repetitive handling of items, frequent walking and standing, occasional lifting and pushing wheeled carts, extended computer use, and work in a multilevel facility. The hiring range is $22.45. Employees receive 48 hours of paid sick leave per year. The application deadline is November 3 at 4 PM; interviews are expected to begin the following week.

Requirements

• Bachelor’s degree and past work or volunteer experience in a library, or an equivalent combination of education and work experience.
• Self-directed and collaborative.
• Skilled with cash handling.
• Intermediate skills using personal computers, performing data entry, and using information databases.
• Sufficient manual dexterity to operate a computer, office, and library equipment.
• Sufficient personal mobility and physical reflexes to work in a multilevel facility.
• Able to meet the physical demands described, including frequent walking and standing, occasional lifting of items up to 40 pounds, and occasional pushing of wheeled carts over 100 pounds.
• Seeing, hearing, and speaking are required.

Nice To Haves

• Experience providing customer service in a library.
• Spanish language skills and/or experience working with patrons from a variety of ethnic and cultural backgrounds.
• Experience using Prospector or a similar union catalog borrowing system.

Responsibilities

• Provide reference, reader’s advisory, technology, research database, and library account assistance to patrons at public service desks, by phone (including in the call center), and throughout the library.
• Greet patrons, respond to their requests for service, and assist with information needs.
• Perform opening and closing duties at library facilities.
• Provide backup support to colleagues as needed.
• Communicate effectively with team members to support efficient operations.
• Prioritize tasks and shift attention as needed to complete daily work.
• Take safety precautions; use required safety equipment and follow safety regulations, policies, and procedures.
• Be responsible for the safety of self, others, materials, and equipment, and report accidents and damage to library property.

Benefits

• 48 hours of paid sick leave per year for employees.

What This Job Offers

• Career Level: Entry Level