Library Specialist

University of South Florida•Saint Petersburg, FL

About The Position

The Access Services Library Specialist provides customer service to students, faculty, and community members using the library during weekends in the fall and spring semesters. The specialist answers general inquiries, helps users reserve study rooms, checks out library materials—including books, course reserves, and laptops—and assists researchers with locating preliminary information resources. The role also supports library events by coordinating with organizers and campus partners, arranging equipment and catering, helping with university forms and event calendar submissions, preparing spaces, and creating and posting signage. The position works Saturdays from 9 a.m. to 5 p.m. and Sundays from 12 p.m. to 8 p.m. from mid-January through May and late August through early December. During the final week of each semester, the schedule shifts to accommodate extended library hours. The position reports to the Manager, Library Operations, Access Services.

Requirements

High school degree.
Two years of excellent customer service experience; equivalent education may substitute for the required work experience.

Nice To Haves

Library experience.
Experience with Integrated Library Systems (ILS) fulfillment.
Ability to troubleshoot.
Familiarity with the Library of Congress Classification and Dewey Decimal system.
Desire to assist student researchers.

Responsibilities

Assist library users at the central library service desk by answering general inquiries and helping locate course reserve books, headphones, and laptops for checkout.
Assist researchers with finding preliminary, suitable information resources.
Help library users reserve study rooms.
Check in and re-shelve returned items.
Refer users to Research and Instruction, the Student Technology Center, or other services by providing contact information and service hours.
Provide general information about university services.
Ensure library users observe library guidelines and quiet study zones.
Re-shelve loaned materials, tidy collections, and assist with shelf reading and shelf maintenance projects.
Assist with proper library closing procedures each evening.
Maintain technical proficiency in library and university software.
Assist with planning and coordinating library events by communicating with event organizers to identify needs.
Coordinate equipment and catering orders, assist with university forms and event calendar submissions, prepare event spaces, and create and post event signage.
Communicate with campus partners, including Parking Services and the University Police Department, when needed.