Library Specialist

Tohono O•Sells, AZ

2d•Onsite

About The Position

The Library Specialist works under general supervision to assist the Librarian with reviewing, selecting, developing, implementing, and maintaining library materials, services, and programs. The role provides direct customer assistance, organizes library resources, promotes literacy, and delivers customer services. Work is generally reviewed upon completion for compliance with organizational and departmental goals, policies, and procedures. Procedures and guidelines allow flexibility in selecting methods, setting work priorities, and planning and coordinating projects. The position is located in Sells, Arizona. The Library Specialist oversees daily library operations under the direction of the Librarian or Education Administration and supports Education-related programs and projects. The role also assists patrons with library resources, technology, reference questions, and educational support; helps maintain library workstations and spaces; and contributes to programming, displays, and service improvements.

Requirements

High school diploma.
One year of experience in library work or a public library environment.
Two or more years of front-line customer service experience.
Two years of proficient experience within the last two years using Windows, desktop computers, word-processing software, all-in-one print/copy/scan machines, mobile devices, smartphones, eReaders, and tablets.
Knowledge of Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, and tribal laws, regulations, and requirements.
Knowledge of resources that support collaborative partnerships and library programming.
Knowledge of basic library reference resources, library principles and practices, records management, department organization and policies, and circulation and library functions.
Skill in operating word-processing, spreadsheet, and database software; providing customer service; coordinating and prioritizing tasks and projects; planning literacy programs; and public relations and public speaking.
Ability to communicate clearly and effectively, both verbally and in writing, with customers, coworkers, and supervisors.
Ability to follow library policies and procedures for circulation and processing new materials; teach customers to use technology; and troubleshoot office machines such as copiers and printers.
Ability to demonstrate use of Microsoft Office Suite programs and gain knowledge of cataloging rules, classification schemes, and check-in/check-out procedures.
Ability to organize work, listen and respond to patron inquiries, handle multiple tasks and deadlines, work independently, meet strict timelines, and maintain confidential information.
Ability to recognize safety needs and respond promptly to protect customers and staff.
Ability to work extended hours and various work schedules.
A criminal background check, National FBI check, and 39-month Motor Vehicle Record check are required upon recommendation for hire.
May be required to possess and maintain a valid driver's license, with no DUIs or major traffic citations within the previous three years. If required to operate program vehicles, must meet the tribal employer's insurance requirements for a driver's permit.
Depending on departmental needs, may be required to demonstrate fluency in both Tohono O'odham and English as a condition of employment.

Responsibilities

Sort library materials using the adopted classification system and return materials to appropriate shelves.
Provide customer service, including checking library materials in and out, issuing borrower identifications, inspecting returned materials, recording transactions, and receiving overdue fines.
Develop, implement, support, and assist with library services, programs, displays, literacy initiatives, and community events.
Prepare, maintain, and analyze daily, weekly, and monthly statistics; conduct and review inventories of library supplies and equipment.
Train and supervise summer youth employees and volunteers performing circulation and reference duties.
Address customer conduct and safety issues, referring them to a supervisor or management as needed.
Search standard reference materials, online sources, databases, and the internet to answer customer questions; respond to routine technical questions about email, internet, printing, and browsing.
Provide afterschool tutoring to students in educational courses.
Promote literacy in the community, schools, and at specialized events.
Assist Nation personnel and agencies in coordinating Education-related programs and projects.
Maintain library workstations and study rooms; turn computers on and off, manage sign-ups, monitor rooms, handle lost-and-found items, and perform housekeeping duties.
Review records, identify overdue materials, and issue overdue notices to borrowers.
Shift and shelf-read materials to improve access and ease of locating information.
Enter cataloging data into the library's automated online system or file cards in the card catalog.
Provide information about library services and facilities and help patrons use the public access catalog, library computer systems, and multimedia equipment.
Answer routine inquiries using bibliographic materials or computer data systems and refer questions requiring further assistance to the immediate supervisor.
Search print and online sources to verify bibliographic information on order requests.
Design and prepare displays, bulletin boards, and exhibits; produce handouts and instructional materials.
Participate in evaluating and developing technology to improve services.
Perform other job-related duties as assigned.