Library - Outreach Specialist

Library Systems & Services•Kissimmee, FL

11d

About The Position

The Library Outreach Specialist develops and delivers library and literacy services through off-site programming and the Outreach Van, under the guidance of the Outreach Services Manager. The role combines program planning, community engagement, collaboration, data collection, and care of van resources. The Specialist represents the Osceola Library System at community events, supports patrons of all ages, and helps expand access to library services and resources. The work takes place indoors and outdoors and includes driving the Outreach Van, setting up and breaking down at stops, and working in varied weather conditions.

Requirements

A bachelor's degree in a related field, or a high school diploma or GED plus two years of equivalent experience directly related to the position's responsibilities.
Experience working in a learning or creative environment.
Experience engaging with a variety of age groups and learning styles.
Ability to work effectively both independently and as part of a team.
Ability to continue learning and developing skills in a changing work environment and to support teammates through organizational changes.
Excellent written and oral communication skills.
Strong organization and project management skills.
Successful completion of a background check.
Valid Florida Driver's License and a clean driving record; must remain insurable and have no major Florida traffic violations.
Ability to work effectively with diverse staff, patrons, supervisors, and others.
Comfort appearing on camera and being photographed or filmed for marketing purposes.
Ability to work weekends and some evenings.
Proficiency in and comfort with using and troubleshooting various technologies.
Ability to follow library policies and procedures and work accurately in a changing and varied environment.
Ability to work in hot, cold, or inclement weather.
Ability to work indoors and outdoors and to sit, stand, and drive for extended periods.
Ability to bend, lift, carry, or climb to perform the tasks associated with the position.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Operate the Outreach Van safely to designated sites across Osceola County and comply with traffic laws and regulations.
Plan, develop, and implement outreach and off-site library and literacy programs tailored to the needs of the communities served.
Engage patrons of all ages by providing library cards, information, and instruction in a welcoming environment.
Stay current with training, teaching, and communication strategies that promote library services and community engagement.
Represent the Osceola Library System at community events and promote its library and literacy services, programs, and resources.
Build relationships with community organizations, schools, and other stakeholders to strengthen outreach efforts.
Coordinate the day-to-day operations of the Outreach Van with the Outreach Services Manager and contribute to a collaborative work environment.
Collect and maintain accurate records of program attendance, community engagement, and service use while following data privacy regulations and library policies.
Monitor and report on Outreach Van resources and their condition, and recommend additional resources and services.
Maintain the Outreach Van, promptly report maintenance needs, and schedule and perform routine check-ups.
Follow established Outreach Van routes and stops, including setup and breakdown procedures.
Take photos and videos for marketing and historical purposes in accordance with library guidelines.
Address patron inquiries and concerns professionally and sensitively.
Perform other duties assigned in support of the Osceola Library System's goals and mission.