Library Information Systems Analyst II

Florida Gulf Coast University • Lexington, MA

1d

About The Position

The Library Information Systems Analyst II applies systems analysis, design, configuration, development, and programming skills to create and improve library products, services, and applications. The role focuses on technologies and components of the FGCU Library’s web presence, including APIs, functionality, usability, design, accessibility, and usage analytics. The position assists the Director of Library Systems with managing, configuring, integrating, and supporting library technology systems and applications to ensure reliable operation, security, and data integrity.

Working with the Director of Library Systems, University Information Technology Services, and library departments, the analyst develops technical solutions, improves digital workflows, enhances access to library resources and services, and participates on the internal interdepartmental troubleshooting team. The position may supervise staff positions and may serve as backup to the Director of Library Systems, Applications, & Technology. It also provides systems-related training and guidance to library personnel, faculty, and staff, and stays current with trends and education in academic libraries.

Requirements

• Either eight years of directly related full-time experience, or a bachelor’s degree from an accredited institution in Computer Science, Information Systems, or a closely related field and four years of full-time experience directly related to the job functions.
• Related full-time professional experience, including at least one year in library systems support.
• Experience with front-end web technologies and back-end RESTful web services and APIs.
• CSS and HTML skills and knowledge of CSS frameworks, including Bootstrap 5 and LibGuides CMS.
• Knowledge of Google Analytics, Mixpanel, and/or web analytics solutions.
• Knowledge of current languages including, but not limited to, SQL, Python, JavaScript, JQuery, and SML and XML schemas.
• Demonstrated reliability, ability to meet goals, and personal accountability.
• Strong interpersonal skills and experience working effectively across teams.
• Knowledge of policies, procedures, and regulations pertaining to the position.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong organizational skills and ability to prioritize and complete simultaneous projects within deadlines.
• Ability to think strategically and approach challenges creatively.
• Ability to collaborate effectively within the community and contribute to a team effort.
• Ability to develop, interpret, and evaluate procedures.
• Ability to interact professionally with staff, faculty, students, and the community in a service-oriented environment.
• Ability to work effectively as a team member and independently with minimal supervision.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Nice To Haves

• Master’s degree from an accredited institution in Computer Science, Information Systems, or a closely related field.
• Two years of related full-time professional experience, including at least one year in library systems support.

Responsibilities

• Contribute to the development and improvement of front- and back-end technologies and components of the FGCU Library web presence, using Springshare’s LibGuides CMS and Bootstrap 5.
• Evaluate and improve the discoverability, functionality, usability, design, and accessibility of patron-facing systems and digital services using web analytics and evaluation tools.
• Assist in managing, configuring, maintaining, integrating, and supporting library technology systems, tools, and applications to ensure reliable operation, usability, security, and data integrity.
• Analyze system performance and usage data and provide reports, statistics, and recommendations to evaluate and improve library systems and services.
• Develop, maintain, and document technical procedures, system configurations, application processes, and related documentation.
• Investigate, evaluate, and recommend technology solutions that improve system functionality, address operational needs, and maximize the efficiency of library services.
• Collaborate across library departments to analyze, coordinate, and improve digital workflows and processes supported by library systems and applications.
• Develop and maintain workflows for collecting, managing, integrating, and moving data across library systems and applications to improve data accuracy, consistency, and operational efficiency.
• Work with the Director of Library Systems and University Information Technology Services to troubleshoot complex technical issues, coordinate system enhancements, and implement solutions that improve functionality and reliability.
• Provide systems-related training and technical guidance to library personnel, faculty, and staff on library systems, applications, functionality, and procedures.
• Communicate changes in system functionality, configurations, and procedures to library faculty and staff in a timely and effective manner.
• May serve as backup to the Director of Library Systems, Applications, & Technology.
• Stay current on academic library trends and education to develop new and improved services; participate in professional organizations, conferences, and workshops at the state, regional, and national levels.
• Serve as liaison to campus ITS, the Florida Virtual Campus, and library system vendors as needed.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level