Casual Staff - Library Clerk

Yeshiva University•New York, NY

6d•Onsite

About The Position

The Library Clerk provides support for library services to the University community at the Mendel Gottesman Library on the Wilf Campus. This part-time position involves circulation tasks, shelving materials, assisting patrons with library equipment and resources, and communicating established library procedures. The employee generally works independently, often without a supervisor present. The schedule is up to 19 hours per week and includes Thursdays, Fridays, Saturday nights during the academic semester, and Sundays. Thursday hours are negotiable, and hours may occasionally shift between semesters.

Requirements

High school diploma.
Strong communication skills and the ability to project a positive attitude when interacting with library patrons.
Good reading, data entry, and word processing skills, with accuracy and attention to detail.
Customer service demeanor, good listening skills, and demonstrated patience when dealing with patrons.
Sound judgment about when to respond to patrons and when to refer questions to a professional librarian or supervisor.
Self-discipline and judgment, as work will almost always be performed in the absence of a supervisor.
Ability to lift up to 20 pounds.
High degree of responsibility regarding time and attendance.

Nice To Haves

At least 2 years of related experience preferred.
Knowledge of Hebrew is desirable.

Responsibilities

Follow predetermined library procedures and policies and use library resources that are simple or of limited complexity.
Check out and check in library materials and register students and other library users.
Perform circulation-related activities using the integrated library system (ILS).
Shelve books and periodicals.
Answer telephones and take accurate messages.
Assist patrons with photocopiers, printers, and scanners.
Communicate predetermined library policies and procedures to library users.
Assist patrons with directional questions and simple questions about library resources, including finding items in the online public access catalog and using the library website.
Interact with students, faculty, staff, visitors, and other library staff members.
Perform other related duties as assigned.