Library Associate, Sr. - Access Services

Wayne State University•Detroit, MI
•Onsite

About The Position

Wayne State University is hiring a senior Library Associate for Access Services in its University Library System at the Detroit campus. The role performs moderately complex clerical support for a public or technical service unit and requires proficiency in library methods and procedures, computerized library systems, and standard office equipment. The position is based in the Undergraduate Library and is scheduled Sunday through Thursday, 2:30 p.m. to 11:00 p.m. The incumbent may also be required to work other evening or weekend shifts. The position provides functional supervision to 7–10 student assistants and full- and part-time support personnel by assigning and monitoring work, providing training, and handling routine inquiries. It reports to and receives work direction from a professional/administrative, academic staff, or management-level position. The work takes place in a normal office environment.

Requirements

  • High school graduation or an equivalent combination of education and/or experience.
  • Ability to operate a computer terminal and standard and non-standard office equipment, such as a photocopier, typewriter, and microfiche/microfilm reader.
  • Accurate typing and data-entry skills.
  • Strong organizational skills and keen attention to detail.
  • Strong concentration and the ability to process large amounts of data and meet deadlines.
  • Ability to communicate effectively with others and assist patrons with library procedures, methods, and operations.
  • Some computer skills and the ability to read and interpret online records.
  • Ability to work a regular schedule that includes weekends and evenings; the position schedule is Sunday through Thursday, 2:30 p.m. to 11:00 p.m.
  • The work requires proficiency in applicable library procedures, including circulation, loan, reference, media, cataloging, acquisitions, bindery, preservation, and receiving services.

Nice To Haves

  • Some supervisory experience preferred.
  • Some knowledge of OCLC, Horizon, and Imagine systems preferred.
  • Experience in a library facility, typically in a Library Clerk, Office Clerk, or student employee position.

Responsibilities

  • Provide clerical support for circulation, reference, and media desk services.
  • Process book charges, discharges, renewals, library card registrations, records, and holds through computerized library systems.
  • Collect fines and fees, deposit and record them in the appropriate accounts, and maintain billing status.
  • Shelve materials accurately and assist patrons with routine bibliographic searches and library procedures.
  • Provide general instruction in using online systems and equipment, including Imagine, Horizon, and microfiche/film readers and copiers.
  • Assist with bibliographic cataloging and acquisitions according to established procedures.
  • Use computer terminals and the OCLC system and bibliographic database to enter, retrieve, verify, interpret, and edit records related to subscriptions, bindery shipments, subject headings, authority records, acquisitions, cataloging, bindery, and circulation.
  • Perform bindery and preservation work; update bindery-related records and prepare and ship materials to the bindery.
  • Review computer-generated reports and correct routine data errors.
  • Compile statistical information and prepare monthly and special reports on departmental operations.
  • Maintain daily activity logs, work-order requests, and department files; prepare materials for mailing, including interlibrary loan and DALNET information.
  • Process invoices for vendor payment and monitor billing records.
  • Provide functional supervision to 7–10 student assistants and full- and part-time support personnel; assign and monitor work, train staff, and answer routine inquiries, referring complex problems as appropriate.
  • Perform general office functions, prepare University forms and correspondence, and operate standard and non-standard office equipment.
  • Answer telephone calls, take messages, and direct inquiries and problems to appropriate personnel.
  • Open and close the building facility and maintain a secure area.
  • Monitor supply and equipment inventory, order materials, and contact vendor representatives as needed.
  • Perform related work as assigned.
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