Library Assistant Monticello #2026-55

Great River Regional Library•Monticello, MN

About The Position

The Library Assistant provides friendly, welcoming service to the public and helps patrons use the library. Regular duties include assisting patrons with borrowing materials, registering for library cards, making payments, locating resources, and accessing reliable information. The position also involves creating displays and conducting programs that reflect diverse patron interests, keeping materials available and refreshed, maintaining safe and welcoming public areas, and helping patrons use library computers, printers, and other technology. The Library Assistant must maintain the confidentiality of patron information. Duties are not exclusive or all-inclusive; other work may be assigned based on the needs of GRRL. GRRL is committed to developing staff knowledge, skills, and abilities. It values exceptional customer service, forward thinking, and community focus in serving patrons from diverse socioeconomic, educational, literacy, and cultural backgrounds. The organization is committed to a diverse, inclusive workplace free from discrimination and harassment and accommodates qualified persons with disabilities.

Requirements

  • One year of post-secondary education or equivalent library or customer service experience.
  • Excellent interpersonal skills, including the ability to build relationships across cultures.
  • Ability to manage multiple priorities with frequent interruptions.
  • Strong organizational skills.
  • Knowledge of and ability to help others with computers and technology devices.
  • Knowledge of research and information-gathering techniques.
  • Ability to respond to emergencies and stressful or difficult situations.

Nice To Haves

  • Positive attitude and strong work ethic.
  • Enjoys working with people from diverse backgrounds.
  • Organizational, interpersonal, and time-management skills.
  • Ability to self-direct and work as a team member.
  • Ability to meet deadlines and follow instructions.
  • Ability to foster positive working relationships and an inclusive workplace.
  • Desire to learn and develop skills and abilities.
  • Ability to be flexible and adapt to changes.

Responsibilities

  • Help patrons borrow library materials.
  • Register patrons for library cards.
  • Take payments from patrons.
  • Help patrons find the library resources they need.
  • Provide trusted and reliable information to patrons.
  • Create displays and conduct programs that reach diverse patron interests.
  • Keep library materials available and refreshed for patron use.
  • Manage public areas to help ensure the library is safe and welcoming.
  • Assist the public with library computers, printers, and other technology needs.
  • Maintain the confidentiality of patron information.
  • Perform other duties as required and assigned based on the needs of GRRL.
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