Liberty Recreation Assistant

Commander, Navy Installations Command • Gulfport, MS

5d • Onsite

About The Position

This position is located at the Liberty Center within Community Recreation, Morale, Welfare and Recreation (MWR), at NCBC Gulfport. It supports a range of MWR services and activities, including special and community events, information and resources, command events, outings, party and picnic rentals, resale tickets, Liberty programs, leisure skill classes, outdoor recreation, bowling, movies, fitness, and sports.

The Recreation Assistant provides customer service and program support, including verifying patron eligibility, sharing information about programs, opening and closing facilities, restocking supplies, preparing snack bar or retail items, processing sales and registrations, and managing equipment rentals and checkouts. The position maintains accurate transaction, inventory, patronage, and program records; helps plan and deliver events, workshops, clinics, trips, and other recreation activities; supports outreach and marketing; and coordinates with on-base and community organizations. The employee also supports staff recruitment, training, scheduling, facility and equipment maintenance follow-up, and event setup and breakdown.

The position requires a combination of six months of general experience and six months of specialized experience related to customer service or recreation activities. A two-year degree that includes at least 12 semester hours in recreation-related courses may be accepted in lieu of experience. The employee must be able to work days, nights, weekends, and holidays. C.A.R.E. training, Emergency First Responder or CPR/First Aid certification, and a current Food Handler certification are required, or must be obtained within 90 days of placement. A valid state driver's license is required to operate motor vehicles. The role also requires a favorable background and suitability determination, employment verification, and participation in direct deposit.

Requirements

• Combination of six months of general experience and six months of specialized experience related to customer service and/or recreation activity-based functions.
• Ability to organize, plan, and administer special events and entertainment activities.
• Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
• Knowledge of the goals, principles, techniques, and procedures for organizing, planning, and conducting leisure-time activities.
• Knowledge of the Navy MWR mission and Community Recreation activities and their suitability for different individuals, groups, ages, and interests.
• Knowledge of recreation activity functions, procedures, and operations.
• Strong customer service skills.
• Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
• Ability to follow oral and written instructions.
• Knowledge of computers, office procedures, and print production.
• Valid state driver's license required to operate motor vehicles.
• Must be able to work days, nights, weekends, and holidays.
• Must have C.A.R.E. training, Emergency First Responder or CPR/First Aid certification, and current Food Handler certification, or obtain these within 90 days of placement.
• Must meet federal employment suitability requirements and successfully complete a background investigation, including fingerprint identification and background inquiry forms.
• Must pass the E-Verify employment verification check and complete the Personal Identity Verification process with two forms of Form I-9 identification.
• Must participate in direct deposit/electronic funds transfer.
• Selective Service registration is required for males born after December 31, 1959.
• Social Security Card is required.
• Must have a REAL ID or passport for access to government facilities, as required beginning May 7, 2025.
• Applicants must document relevant duties, responsibilities, experience dates, and hours per week in their resumes.

Responsibilities

• Provide customer service and information about Community Recreation programs and activities, and verify patron eligibility for facility, resource, and equipment use.
• Open and close facilities, order and restock supplies, and prepare snack bar menu items or prepackaged retail items.
• Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems.
• Maintain accurate daily sales transactions and complete a Daily Activity Report at the end of each shift.
• Assist customers with internet registrations, initial log-ins, and event registrations.
• Check recreation equipment and resources in and out, collect rental fees, inventory items, inspect returned items, and report damage or loss.
• Ensure rental and checkout forms are complete and reservation and checkout procedures are followed.
• Maintain inventory controls and equipment accountability for program resources, retail goods, supplies, and items with cash value.
• Assist with workshops, clinics, events, leisure skill activities, and day and weekend recreation trips.
• Administer assigned programs, including submitting after-action reports, collecting patronage data, and entering program data.
• Use computer software to track inventory, patron usage and comments, and program standards metrics.
• Assist with recruiting, training, and scheduling Community Recreation staff.
• Support Equal Employment Opportunity principles and policies.
• Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events.
• Schedule entertainment and promotions and update electronic and multimedia support tools as needed.
• Promote MWR facilities and events through on-base outreach and promote online MWR Library Program e-reading resources.
• Develop partnerships with on-base and off-base organizations and conduct community outreach to build contacts.
• Assist with professional proposals, agreements, and follow-up.
• Research and provide information and referrals about recreation opportunities for individuals and families on and off base.
• Follow NAVMED P-5010 sanitation requirements.
• Initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
• Support Community Recreation event setup and breakdown.
• Perform other duties related to the position as assigned.

Benefits

• Employee Assistance Program with 24/7/365 access to private support for employees and their family members.
• Access to MWR programs and facilities, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, pools, and base libraries.
• Discounted tickets and travel options, and access to outdoor recreation rentals.
• Navy Exchange shopping privileges.
• Access to professional development resources.
• Medical benefits for employees scheduled and working an average of 30 hours per week.
• Flexible scheduling based on mission needs and employee availability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed