Recreation Assistant (Outdoor Recreation)

Commander, Navy Installations Command•Naval Air Station Jacksonville, FL

7d•Onsite

About The Position

The Recreation Assistant works in Outdoor Recreation within the Morale, Welfare and Recreation Department at Naval Air Station Jacksonville, Florida. The position supports Community Recreation programs and activities by providing customer service and information, assisting with program administration, coordinating events and recreation activities, and maintaining facilities, equipment, and resources. The role involves supporting a range of traditional and non-traditional recreation offerings, workshops, clinics, trips, and special events. Activities may include camping, cycling, sailing, backpacking, canoeing, skiing, hiking, and water sports. The assistant also supports rentals, retail and ticket sales, customer registrations, outreach, marketing, and partnerships with organizations on and off base. This is a regular full-time federal civilian position. The employee must meet federal suitability and verification requirements, hold a valid state driver's license to operate motor vehicles, and have or obtain specified training and certifications within 90 days. The job may involve sitting, walking, extended standing, bending, and lifting items weighing up to 50 pounds.

Requirements

Combination of experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and Community Recreation activities and their suitability for different individuals, groups, ages, and interests.
Knowledge of recreation activity functions, procedures, and operations.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Qualifying education or experience: at least 6 months of general experience and 6 months of specialized experience; or successful completion of 2 years of study including at least 12 semester hours in recreation-related courses; or an equivalent combination of education and experience.
Must meet federal employment suitability requirements and successfully complete a background investigation, including fingerprinting and required inquiry forms.
Must successfully pass E-Verify and complete the Personal Identity Verification process using two forms of identification from Form I-9.
Must have a valid state driver's license to operate motor vehicles.
Must use direct deposit/electronic funds transfer for salary payments.
Males born after December 31, 1959, must meet Selective Service registration requirements.
Must have C.A.R.E. (Controlling Alcohol Risks Effectively) training, an Emergency First Responder or CPR/First Aid certification, and a current Food Handler certification, or be able to obtain them within 90 days.
Must provide a Social Security Card and meet REAL ID or passport access requirements for government facilities as stated in the announcement.
Must submit a Financial Disclosure Statement, OGE-450, upon entering the position and annually.
Must satisfactorily complete an employment verification check; a probationary period may be required.
For positions requiring travel more than twice per year, may be required to obtain and maintain a government-issued travel card.

Responsibilities

Provide customer service and information about Community Recreation programs, activities, facilities, resources, and equipment.
Check patron eligibility and assist with opening and closing facilities, restocking supplies, and preparing snack bar or retail items.
Collect fees for tickets, retail and rental items, classes, trips, and other programs; maintain accurate daily sales transactions and complete a Daily Activity Report at the end of each shift.
Assist customers with online registrations, initial log-ins, and event registrations.
Check recreation equipment and resources in and out, collect rental fees, complete inspections and forms, and report damage or loss.
Conduct inventories and maintain equipment, supplies, retail goods, and other resources for accountability and proper upkeep.
Assist with workshops, clinics, events, and day or weekend trips related to recreation and leisure skills.
Assist with day-to-day administration of assigned programs, including after-action reports, patronage data, and program data entry.
Use computer software to track inventories, patron usage and comments, and program standards metrics.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Support adherence to equal employment opportunity principles and policies.
Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events, including scheduling entertainment and promotions.
Update electronic and multimedia support tools and promote facilities and events through on-base outreach.
Promote recreational e-reading resources available through online MWR Library Program resources.
Develop working partnerships and community contacts with on-base and off-base organizations to support MWR programs.
Assist in creating proposals, executing agreements, and conducting follow-up.
Research and provide information and referrals about recreation opportunities on and off base.
Follow NAVMED P-5010 sanitation requirements.
Initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
Assist with setup and breakdown for Community Recreation events.
Perform other duties as assigned that pertain to the position.

Benefits

Comprehensive benefits package including medical, dental, life insurance, long-term disability, retirement, and a 401(k) savings plan.
Annual leave and sick leave.
Tuition reimbursement.
Annual leave: 13 days per calendar year, subject to the stated accrual and use conditions.
Sick leave: 13 days per calendar year.
11 paid holidays per year.
Medical insurance, with vision included, and dental insurance.
NAF Retirement Plan.
401(k) Savings Investment Plan with employer match up to 3%.
Long-term disability plan.
Basic life insurance with optional life and spouse/dependent coverage.
Medical savings account (FSA).
Access to MWR programs, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, discounted tickets and travel options, and Navy Exchange shopping privileges.
Immediate enrollment and coverage are available with no enrollment waiting period.