Recreation Assistant - Liberty Program

Commander, Navy Installations Command•Naval Air Station/JRB Fort Worth, TX

About The Position

The Recreation Assistant supports the Morale, Welfare, and Recreation (MWR) Liberty and Community Recreation programs. The role provides customer service and information about recreation activities and facilities, supports events and entertainment, and assists with recreation resources, equipment, trips, workshops, and outdoor activities. Duties include facility operations, sales and registrations, inventory and records administration, event promotion and delivery, community outreach, and coordination with on-base and off-base organizations. The position may involve opening and closing facilities, preparing snack-bar or prepackaged retail items, collecting fees, and completing daily sales reports. It also assists with equipment rentals and checkouts, program data and after-action reporting, staff recruitment and scheduling, maintenance follow-up, and event setup and breakdown. Employees must adhere to sanitation requirements and support equal employment opportunity principles. The position requires six months of general experience and six months of specialized experience related to customer service and/or recreation activity functions. An associate’s degree is required if the applicant does not have the specified experience. Required training and certifications include C.A.R.E. training, Emergency First Responder or CPR/First Aid certification, and current Food Handler certification, which may be obtained within 90 days of placement. A valid state driver’s license is required for operating motor vehicles. Federal employment suitability, background investigation, E-Verify, and identity verification requirements apply.

Requirements

Combination of six months of general experience and six months of specialized experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for different individuals, groups, ages, and interests.
Knowledge of recreation activity functions, procedures, and operations.
Strong customer service skills.
Ability to maintain records, compile and organize report data, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Associate’s degree required if the applicant does not possess the specified experience.
Valid state driver’s license required to operate motor vehicles.
Must be C.A.R.E. trained, hold Emergency First Responder or CPR/First Aid certification, and hold current Food Handler certification, or obtain these within 90 days of placement.
Must meet federal employment suitability requirements and successfully complete a background investigation, E-Verify employment verification, and Personal Identity Verification.
Must provide two forms of identification for the PIV process; REAL ID or passport is required for access to government facilities as of May 7, 2025.
Must use direct deposit for salary payments.
Selective Service registration is required for males born after December 31, 1959, unless exempt.
May be required to pass pre-employment examinations.
Must submit a Social Security Card.
May be required to complete a probationary period.
Position requires access to an IT II system and/or personally identifiable information and an Access National Agency Check investigation using the SF 86 security form.
Must submit an OGE-450 Financial Disclosure Report upon entering the position and annually.
For positions requiring travel more than twice per year, may be required to obtain and maintain a government-issued travel card.
Applicants must submit an occupational questionnaire, and the resume must support and validate their answers.

Responsibilities

Provide customer service, information, and support for Community Recreation programs and activities.
Verify patron eligibility for use of recreation facilities, resources, and equipment.
Provide information about activities and program offerings; open and close facilities; order and restock supplies; and prepare snack-bar menu items or prepackaged retail items.
Collect fees for ticket, retail, and rental sales, classes, trips, and other programs using point-of-sale and computer programs; ensure transaction accuracy and complete a Daily Activity Report at the end of each shift.
Assist customers with Internet registrations, initial log-ins, and event registrations.
Check recreation equipment and resources in and out, collect applicable rental fees, inventory items, inspect returned items, and notify a supervisor or program lead of damage or loss.
Ensure rental and checkout forms are completed and reservation and checkout procedures are followed.
Maintain inventory controls and equipment accountability for program resources.
Assist with workshops, clinics, events, and leisure-skills activities such as camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports.
Provide recreation experiences through day and weekend trips.
Assist with daily administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
Conduct inventories of equipment, retail goods, supplies, and items with cash value; use software to track inventories, patron usage and comments, and program standards metrics.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Support EEO principles and policies.
Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events; schedule entertainment and promotions and update electronic and multimedia support tools as needed.
Promote MWR facilities and events through on-base outreach and promote online MWR Library Program recreational e-reading resources.
Develop partnerships and community contacts with on-base and off-base organizations; assist with proposals, agreements, and follow-up.
Research and provide information and referrals for recreational opportunities on and off base.
Follow NAVMED P-5010 sanitation requirements.
Initiate and follow up on maintenance trouble calls for equipment or facility issues.
Assist with setup and breakdown of Community Recreation events.
Perform other duties related to the position as assigned.

Benefits

Medical, dental, life insurance, spouse and dependent life insurance, and long-term disability coverage.
Retirement and 401(k) savings plan.
Annual and sick leave.
Tuition reimbursement.
Employee Assistance Program (EAP) with 24/7/365 access to private support for employees and family members.
Access to MWR programs and facilities, including golf courses, marinas, gyms and fitness centers, bowling centers, restaurants, pools, and base libraries.
Discounted tickets, travel options, and outdoor recreation rentals.
Navy Exchange shopping privileges.
Access to professional development resources.
Medical benefits for flex employees scheduled to work an average of 30 hours per week.