Recreation Program Supervisor

City of Anna, Texas • Anna, TX

1d

About The Position

Under general direction, the Recreation Program Supervisor plans, promotes, coordinates, implements, and evaluates recreation programs for youth, adults, and adults 50+, community engagement initiatives, and facility operations. The role oversees program and event staff, contractors, and volunteers, and manages program needs, facility use, and budgets to ensure services are effective, efficient, and aligned with community interests.

The position supervises program operations and personnel; coordinates recreation leagues, classes, events, facilities, and equipment; manages budgets and financial processes; supports marketing and customer service; and maintains safety, compliance, records, and operating procedures. The supervisor assesses community needs and program performance and represents the division at community and professional meetings as assigned. The schedule must remain flexible to meet operational needs, including evenings, nights, weekends, holidays, and extended hours.

Requirements

• Bachelor’s degree from an accredited college or university in Parks and Recreation Administration, Public Administration, Business Administration, or a related field.
• Four years of related experience, including two years in a management or supervisory capacity.
• Must possess a valid Class C license when hired.
• Must maintain insurability under the City’s Vehicle Insurance Policy.
• Must possess current CPR, First Aid, and AED certifications or obtain them within six months of employment.
• Must possess Parks and Recreation Professional (CPRP) certification through NRPA or obtain it within six months of hire.
• Must possess Sports Administrator certification through NCYS or obtain it within six months of hire.
• Must pass a pre-employment drug screen, criminal background check, and MVR check.
• Basic skills in 10-key, accounting, alphanumeric data entry, databases, presentation/PowerPoint, spreadsheets, and word processing/typing.
• Regular use of complex machines and equipment, including desktop/laptop computers and software.

Responsibilities

• Lead the development, implementation, promotion, and evaluation of recreation programs for youth, teens, adults, adults 50+, athletics, outdoor recreation, camps, instructional activities, and contract classes.
• Oversee daily program operations, including registration, fee collection, refunds, waitlists, rosters, facility scheduling, equipment distribution, and coordination of activities delivered by City staff, contractors, and third-party organizations.
• Recruit, train, schedule, supervise, coach, and evaluate assigned employees, instructors, contractors, and volunteers.
• Maintain required background checks, contracts, insurance documentation, and payment agreements; recommend personnel actions as appropriate.
• Prepare annual and seasonal program calendars, class schedules, staffing plans, and facility-use plans.
• Coordinate with City departments, schools, sports organizations, community groups, nonprofits, and businesses to support program delivery and equitable access to facilities and services.
• Manage youth and adult athletic leagues, including registration, scheduling, participant communications, officials, equipment, and coordination with field-maintenance personnel and partner organizations.
• Develop and monitor the recreation-program budget; prepare revenue and expenditure reports, recommend fees, and evaluate cost recovery.
• Oversee purchasing, cash handling, refunds, instructor payments, and revenue reconciliation in accordance with City financial policies.
• Coordinate program marketing and communications through activity guides, flyers, websites, social media, email, and other channels.
• Establish customer service standards and respond professionally and promptly to participant inquiries, complaints, appeals, and suggestions.
• Inspect program spaces, facilities, and equipment for safety, accessibility, and readiness; identify hazards and coordinate corrective action.
• Ensure compliance with applicable laws, ordinances, City policies, risk-management practices, and departmental procedures.
• Respond to incidents and accidents, complete required documentation, and coordinate follow-up.
• Maintain inventories of program supplies, uniforms, and equipment; monitor condition and usage; coordinate purchasing, replacement, storage, and distribution; and ensure resources are maintained and accounted for.
• Assess community needs, participation trends, service gaps, and recreation industry practices to recommend program changes.
• Maintain accurate program records and performance reports and use registration data, surveys, and evaluations to improve service quality, affordability, accessibility, and participant satisfaction.
• Develop and maintain operating procedures, instructor standards, program manuals, and emergency action plans.
• Represent the division at neighborhood, advisory board, City Council, professional association, and community meetings as assigned.
• Adhere to City attendance policies and maintain a flexible work schedule, including evenings, nights, weekends, holidays, and extended hours as operational needs require.
• Perform other related duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager