Liability Adjuster

Erie Insurance•Allentown, PA
•$56,367 - $90,040•Remote

About The Position

The Liability Adjuster exercises independent discretion and judgment in claims handling involving complex liability issues, including coverage issues and minor injury claims. This is a remote, work-from-home position for candidates located within Erie Insurance’s footprint, with occasional travel to a branch office for events or meetings. Travel for training may also be required. Multiple positions are available; Pennsylvania is preferred.

Requirements

  • High school diploma or equivalent and two years of claims or customer service experience are required; casualty claims experience is preferred.
  • Equivalent educational experience will be considered.
  • Appropriate license(s) as required by state(s) of operation.
  • Ability to perform occasional lifting or moving of 0–20 lbs and 20–50 lbs, occasional driving, and frequent manual keying, data entry, information input, and computer use.

Nice To Haves

  • Associate's or bachelor's degree preferred.
  • Casualty claims experience preferred.
  • Candidates located in Pennsylvania are preferred.

Responsibilities

  • Conduct investigations and evaluate and make recommendations regarding coverage and liability.
  • Set and maintain reserves; obtain documents to establish claim value; and negotiate settlements or decline claims.
  • Document files and submit final reports.
  • Identify subrogation opportunities and initiate appropriate action.
  • Negotiate with all parties or their representatives within designated authority.
  • Complete required training.
  • Train and mentor.
  • Travel for training when required.

Benefits

  • Premier health, prescription, dental, and vision benefits for employees and dependents, with coverage beginning the first day of work.
  • Low medical and prescription premium contributions; the company currently pays up to 97% of employees’ monthly premium costs.
  • Traditional pension plan; full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match, offered in addition to the pension.
  • Paid vacation, personal days, sick days, bereavement days, and parental leave.
  • Tuition reimbursement for higher education and industry designations.
  • Company-paid basic life insurance.
  • Short- and long-term disability insurance.
  • Orthodontic coverage for children and adults.
  • Adoption assistance.
  • Fertility and infertility coverage.
  • Well-being programs.
  • Paid volunteer hours for community service.
  • Dollar-for-dollar matching of charitable gifts each year.
  • Position may be eligible for an annual bonus payment.
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