Commercial Liability Claim Adjuster

Davies•Home, AL
•Remote

About The Position

Davies North America is seeking a Commercial General Liability Claim Adjuster to handle and supervise complex and litigated liability and property claims. The position involves investigating coverage, liability, and damages; negotiating with contractors, public adjusters, and attorneys throughout the life of a claim; maintaining a 100% pending and closing ratio; establishing and maintaining reserves and payments; preparing large-loss reports; and communicating with managers and internal and external customers. This is a full-time remote position. The successful candidate will manage large-exposure commercial general liability and property claims, interpret policy contracts and coverage, and work with defense counsel on litigated claims. They will apply sound analytical judgment, organize competing priorities, and meet critical deadlines. Construction defect, New York Labor Law, and medical malpractice experience is a plus. Davies describes itself as a global professional services group working in insurance and regulated sectors. It promotes a diverse and inclusive workplace and expects regular, dependable attendance and availability during established work hours. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

  • Proactive, independent, dependable, and takes initiative with consistent follow-through.
  • Excellent written and verbal communication skills, used in a timely manner with diverse audiences.
  • Superior time-management skills and the ability to work with and meet deadlines.
  • Ability to multitask and prioritize, with strong organization and documentation skills in a fast-paced, dynamic work environment.
  • Strong teamwork and interpersonal skills.
  • High attention to detail and ability to use decision-making and problem-solving skills.
  • Ability to work collaboratively and independently with minimal supervision.
  • Ability to exercise discretion with sensitive and confidential information.
  • Comfort working with key people at all levels within an organization.
  • Ability to interpret routine and complex policy contracts and coverage.
  • Knowledge of current case law, statutory law, DOI regulations, and claims practices and issues within the territory of operation.

Nice To Haves

  • Construction defect experience.
  • New York Labor Law experience.
  • Medical malpractice experience.

Responsibilities

  • Negotiate and settle large-exposure commercial general liability and property claims.
  • Investigate coverage, liability, and damages throughout the life of a claim.
  • Prepare written status reports and large-loss reports for clients.
  • Interpret routine and complex policy contracts and coverage.
  • Plan, organize, and establish priorities to manage responsibilities under critical deadlines.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to protect client funds and claims.
  • Apply knowledge of current case law, statutory law, DOI regulations, and other claims practices and issues relevant to the territory of operation.
  • Determine, evaluate, investigate, and resolve claims.
  • Establish and maintain reserves and payments, and maintain a pending and closing ratio of 100%.
  • Communicate with the manager and internal and external customers.
  • Perform other duties as assigned.
  • Maintain regular and dependable attendance and be available to perform responsibilities during established work hours.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan with employer matching.
  • Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
  • Paid holidays.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Paid sick leave, paid family and parental leave, and other mandated benefits where required by law.
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