Commercial Liability Claim Adjuster

Davies•Home, WV
•$80,000 - $93,000•Remote

About The Position

Davies North America is hiring a Commercial General Liability Claim Adjuster for a permanent, full-time remote role in the United States. The position handles and supervises complex and litigated liability and property claims throughout the life of each claim. The adjuster investigates coverage, liability, and damages; negotiates with contractors, public adjusters, and attorneys; maintains a pending and closing ratio of 100%; establishes and maintains reserves and payments; prepares large-loss reports; and communicates with managers and internal and external customers. The role requires evaluating and resolving claims, interpreting policy contracts, and working with defense counsel on litigated claims.

Requirements

  • Proactive, independent, dependable, and takes initiative with consistent follow-through.
  • Superb written and verbal communication skills, used in a timely manner with diverse audiences.
  • Superior time-management skills and ability to meet deadlines.
  • Ability to multitask and prioritize, with strong organization and documentation skills in a fast-paced, dynamic work environment.
  • Strong teamwork and interpersonal skills.
  • High attention to detail and ability to use decision-making and problem-solving skills.
  • Ability to work collaboratively and independently with minimal supervision.
  • Ability to exercise discretion with sensitive and confidential information.
  • Comfort working with key people at all organizational levels.

Nice To Haves

  • Construction defect experience.
  • New York Labor Law experience.
  • Medical malpractice experience.

Responsibilities

  • Negotiate and settle large-exposure commercial general liability and property claims.
  • Prepare written status reports and large-loss reports for clients.
  • Interpret routine and complex policy contracts and coverage.
  • Plan, organize, and prioritize responsibilities to meet critical deadlines.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to protect client funds and claims.
  • Apply knowledge of current case law, statutory law, DOI regulations, and other claims practices and issues applicable within the territory of operation.
  • Determine, evaluate, investigate, and resolve claims.
  • Maintain a pending and closing ratio of 100%.
  • Establish and maintain reserves and payments.
  • Communicate with the manager and internal and external customers.
  • Perform other duties as assigned.
  • Maintain regular and dependable attendance and be available to perform job responsibilities during established work hours.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with employer matching
  • Discretionary Time Off (DTO) for exempt employees
  • Paid Time Off (PTO) for non-exempt employees
  • Paid holidays
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Paid sick leave, where required by law
  • Paid family and parental leave, where required by law
  • Other mandated benefits in accordance with applicable state and local requirements
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