Level 2 &3 Technician

MSX International•Fountain Valley, CA

9h•$28 - $36•Onsite

About The Position

MSX International’s Engineering Garage Services (EGS) program supports a client with vehicle repair, diagnostics, labor time studies, and engineering support. This position is based on-site at the client headquarters in Fountain Valley, California, in a lab-grade shop environment. Tools are provided, and the schedule is described as an established weekday, first-shift schedule. Level 2 and 3 Automotive Technicians perform hands-on vehicle repairs and maintenance, assist with labor time study execution and documentation, and prepare fleet, test, and prototype vehicles for engineering evaluations, media introductions, and special events. They work closely with engineers and other technicians to validate repair procedures, investigate vehicle concerns, and maintain accurate service records. The program emphasizes technical accuracy, safety, collaboration, and continuous improvement in support of product quality and vehicle readiness. The role focuses on resolving complex diagnostic cases, advising dealerships and technical support teams, analyzing diagnostic sessions and vehicle data, mentoring technicians, and collaborating with engineering and field teams. Technicians also help improve vehicle performance and repair processes, support adoption of new technologies and diagnostic methods, translate technical findings into solutions, and verify that published labor times are accurate and inclusive. The position is hourly rather than flat-rate, with tools and uniforms supplied.

Requirements

High school diploma or equivalent.
3–5+ years of dealership technician or bumper-to-bumper repair experience.
Strong Microsoft Office 365 skills.
Valid driver's license with a clean driving record.
Advanced knowledge of vehicle diagnostics and diagnostic equipment.
Strong understanding of electrical systems, wiring diagrams, vehicle communication networks, and mechanical systems.
Experience with OBD scanners and manufacturer diagnostic software.
Ability to analyze diagnostic session files and vehicle data.
Knowledge of vehicle data systems and trend analysis.
Strong root-cause analysis capabilities.
Excellent communication and stakeholder management skills.
Ability to collaborate with dealers, engineers, and leadership teams.
Data-driven approach to problem-solving and performance improvement.

Nice To Haves

Automotive vocational training.
ASE certification.
DMS experience.
Experience with continuous improvement methodologies such as Six Sigma or Kaizen.

Responsibilities

Diagnose and resolve challenging vehicle concerns and technical cases.
Serve as a technical advisor to dealerships and technical support teams.
Analyze diagnostic sessions, vehicle data, and repair trends to identify root causes.
Coach and mentor technicians on advanced diagnostic strategies.
Work with engineering, field teams, and stakeholders to improve vehicle performance.
Drive continuous improvement initiatives to enhance customer satisfaction and repair efficiency.
Support adoption of new technologies, processes, and diagnostic methodologies.
Translate technical findings into actionable solutions.
Verify that published labor times are accurate and inclusive.
Perform hands-on vehicle repairs and maintenance.
Assist with labor time study execution and documentation.
Prepare fleet, test, and prototype vehicles for engineering evaluations, media introductions, and special events.
Help validate repair procedures, investigate vehicle concerns, and maintain accurate service records.