GC Retail Lessons Lead Store 767

Guitar Center • Athens, GA

2d

About The Position

As a Lessons Lead at Guitar Center, you will help provide a great experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility. You will drive student enrollment and curriculum sales, sell rehearsal space, coordinate lesson schedules with instructor availability, and maintain lesson and rehearsal schedules. The role also involves supporting instructors and ensuring facility systems function properly. Success requires strong customer focus, clear communication, organization, and the ability to lead, manage, and mentor others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to provide excellent customer service and handle customer service issues.
• Strong written and verbal communication skills with diverse internal and external stakeholders.
• Organizational skills, including multitasking and attention to detail in a fast-paced environment.
• Ability to lead, manage, and mentor others, provide feedback, and develop direct reports.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive experience.
• Guide instructors, students, and instructor schedules, coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the facility’s lesson and rehearsal schedules.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off for a tour and return to their job.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed