GC Retail Lessons Lead Store 764

Guitar Center • Fayetteville, GA

7d

About The Position

The Lessons Lead helps ensure an excellent experience for Guitar Center customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports growth of the lesson program, coordinates lesson schedules with instructor availability, communicates with students and parents, and maintains lesson and rehearsal operations. Successful candidates are customer-focused, communicative, organized, attentive to detail, and able to lead, manage, and mentor others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to provide excellent customer service and handle customer service issues.
• Ability to communicate clearly and courteously with diverse internal and external stakeholders.
• Strong organizational skills, ability to multitask, and attention to detail in a fast-paced, high-urgency environment.
• Ability to lead, manage, and mentor others, provide feedback, and manage a geographically dispersed team.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase lesson-program student count by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, students, and schedules, including teaching and non-teaching schedules, by coordinating lessons with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the facility’s lesson and rehearsal schedules.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off for tours and return to their jobs.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed