GC Retail Lessons Lead Store 433

Guitar Center • Orem, UT

4d

About The Position

Guitar Center’s Lessons Lead helps create a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility. The role supports the lesson program’s growth and operations, coordinates lesson schedules with instructor availability, and provides guidance to instructors, students, and parents. It also helps maintain curriculum sales, facility schedules, and the systems used by the program.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to provide excellent customer service and connect with customers in a meaningful way.
• Clear, concise, positive, and courteous written and verbal communication with diverse internal and external stakeholders.
• Strong organizational skills, including the ability to multitask, pay close attention to detail, and complete tasks thoroughly and on time in a fast-paced, high-urgency environment.
• Ability to lead by example, mentor others, and provide effective feedback.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, students, and instructor schedules, including teaching and non-teaching schedules, by coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Lead, manage, and mentor others; develop direct reports’ skills and capabilities, provide positive and constructive feedback, and manage a geographically dispersed team.
• Assist customers with questions and provide tours of the Lessons facility.
• Handle additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed