GC Retail Lessons Lead Store 612

The Guitar Center Company • Mayfield Heights, OH

7d • $13 - $18

About The Position

The Lessons Lead is responsible for ensuring a positive experience for customers and students by selling lesson and rehearsal packages, answering customer questions, and providing tours of the Lessons facility. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. The successful candidate demonstrates customer focus, effective communication, strong organizational skills, and the ability to lead, manage, and mentor others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, retail, or other non-instructional work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, their teaching and non-teaching schedules, and students by coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Perform additional duties as assigned.

Benefits

• Eligible to participate in the Guitar Center Company bonus program based on Company performance.
• Gig leave for employee musicians to take time off to perform and return to their job after touring.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed