GC Retail Lessons Lead Store 152

Guitar Center • Phoenix, AZ

8d

About The Position

Guitar Center’s Lessons Lead helps create a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and giving tours of the Lessons facility. The role supports the company’s mission to nurture lifelong musicians and foster inclusive environments that put customers first.

The Lessons Lead drives enrollment and curriculum sales, sells rehearsal space, coordinates lesson schedules with instructor availability, and maintains lesson and rehearsal schedules. The role also guides instructors and students, helps ensure systems are functioning properly, and supports a positive experience for parents and students. Successful candidates demonstrate strong customer focus, communication, organization, and performance-management skills, including the ability to lead and mentor others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, students, and instructor schedules, coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform on tour and return to their job afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holidays.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed