GC Retail Lessons Associate Store 117

Guitar Center•San Bernardino, CA

About The Position

Guitar Center’s Lessons Associate helps create a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports Guitar Center’s mission to develop and nurture lifelong musicians and make the joy of creating music accessible to musicians and non-musicians alike. Successful candidates are collaborative, customer-focused, approachable, and effective communicators. They use organizational skills to manage time and resources, pay attention to detail, and complete tasks in a fast-paced environment. The position requires the ability to lift up to 5 pounds.

Requirements

  • Ability to lift up to 5 pounds.
  • Ability to collaborate and build effective working relationships.
  • Customer service skills and the ability to provide a positive customer experience.
  • Clear, concise, positive, and courteous verbal and written communication with diverse audiences.
  • Organizational skills, attention to detail, and ability to multitask and complete tasks thoroughly and promptly in a fast-paced environment.

Responsibilities

  • Increase student enrollment in the lesson program by maintaining professional instruction and appearance to encourage student retention and recommendations from students and parents.
  • Sell lesson packages and rehearsal space, where applicable, to prospective students.
  • Maintain curriculum sales information.
  • Provide a positive student experience by adapting lesson pacing to students’ needs and offering positive reinforcement.
  • Assist customers with questions and provide tours of the Lessons facility.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off to perform and return to their job after a tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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